Randstad · 9 hours ago
Collector I – Credit & Collections (Remote/Atlanta Hybrid)
Randstad is looking for a high-volume Collector I who is ready to take initiative and thrive in a collaborative atmosphere. In this role, you will manage early-stage and pre-charge-off accounts, investigate credit risks, negotiate repayment plans, and act as a brand ambassador for the company.
Responsibilities
Manage high-volume outreach via autodialer, focusing on customer-centric negotiation rather than aggressive legal threats or credit bureau reporting
Perform skip tracing and research to locate unresponsive customers and resolve "unlocatable" accounts
Educate customers on contract terms (including "90-day same as cash" agreements) and design creative repayment solutions for unsecured contracts
Monitor Daily Sales Outstanding (DSO) and implement processes to improve cash flow while meeting department milestones
Maintain a high emphasis on customer satisfaction, ensuring every interaction is professional and friendly
Qualification
Required
Minimum 2 years of professional collections experience (higher delinquency or charged-off accounts preferred)
Two years of college or equivalent business/customer service experience preferred
Proven expertise in skip tracing, investigative account resolution, and complex negotiation
Access to a quiet, secure home office with high-speed internet
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
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