Chase · 1 day ago
Senior Product Associate - Consumer Banking Sales Incentive & Growth
1111 Polaris Pkwy, Columbus, OH, 43240, US
Full-time
Onsite
Mid, Senior Level
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Product Associate in Consumer Banking Sales Incentive & Growth, you will drive the development and continuous improvement of branch sales incentive products by leveraging user research, analyzing metrics, and collaborating with cross-functional teams.
BankingFinancial Services
Responsibilities
Partner with the Product Manager to identify new product opportunities based on customer needs, user research, and market discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Conduct detailed business analysis and research for issues, changes, and new functionality related to branch sales incentive processes
Document workflows, technical processes, and create mock-ups to support product understanding and development
Participate in and execute User Acceptance Testing (UAT), including basic UAT planning
Lead occasional special initiatives or new practices for the product team and provide product analyst support across various product areas
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Proficient with MS Office tools (Excel, PowerPoint, PDFs)
Ability to develop testing personas and use cases
Prior experience partnering with technology teams
Controls mindset and proactive issues management, including health checks, triage, and root cause analysis
Self-starter with strong prioritization and strategic thinking skills
Experience in change management and strong relationship management
Highly adaptable to change and comfortable in a fast-paced, high-demand environment
Preferred
Exposure to AI concepts and regular use of LLM tools
Experience with branch or Chase operations/banking products
SQL data query skills
Knowledge of Chase Wealth Management investment products
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
Company data provided by crunchbase