University of Maryland Center for Environmental Science · 12 hours ago
IT Systems Administrator, Educational Technology Analyst
University of Maryland College Park
Full-time
Onsite
New Grad, Entry Level
$75K/yr - $90K/yrThe University of Maryland Center for Environmental Science is seeking an IT Systems Administrator and Educational Technology Analyst to join their Division of Information Technology. The role involves responding to inquiries, managing educational technologies, and engaging with the campus community to enhance learning experiences.
Higher Education
No H1B
Responsibilities
Responding to instructor and student questions or requests
Performing operations and maintenance tasks for SaaS, PaaS, and locally hosted solutions
Monitoring systems and services, responding to alerts and performing root cause analysis
Creating reports, interacting with services, and customizing tools using scripts and web APIs
Reviewing product release notes and testing functionality
Making recommendations related to service changes
Configuring service features, documenting changes, testing technical and non-technical solutions
Ensuring that tools and services adhere to campus requirements related to accessibility, security, and privacy
Creating digital content and materials related to services (KB articles, how-to videos, etc.)
Planning and participating in workshops and consultations for instructors and students
Staying up-to-date on and providing reports related to requested and newly available technologies that impact teaching and learning
Modifying/Customizing tools and integrations using scripts and or web APIs
Documenting educational technologies, integrations, and application architectures
Writing, reviewing, or assisting with writing and testing custom applications and integrations related to educational technology
Qualification
Required
Bachelor's degree from an accredited college or university
Knowledge of hardware and software resources
Skill in the use of office productivity software such as Office 365 or Google Workspaces
Ability to interpret and apply policies, procedures, regulations, and laws
Preferred
Experience in higher education, public sector, or similarly complex organizations
Experience configuring and managing SaaS products in large organizations
Experience in change management, training end-users, and driving adoption
Experience writing and using scripts for automation, reporting and application customization
Experience working with web APIs and developing applications
Working knowledge of ed-tech platforms and tools
Company
University of Maryland Center for Environmental Science
UMCES are Maryland's premier research institution aimed at advancing scientific knowledge of the environment.
Founded in 1925
201-500 employees
Funding
Current Stage
Growth StageRecent News
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