Account Representative, Employee Support Center jobs in United States
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Gallagher · 11 hours ago

Account Representative, Employee Support Center

Gallagher Benefit Services is a trusted partner helping organizations with their people decisions and workplace strategies. The Account Representative will assist Account Managers and Executives in servicing clients, resolving inquiries, and supporting marketing and administrative tasks for less complex accounts.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
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H1B Sponsor Likelynote

Responsibilities

Assists Account Manager, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales
Typically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts
Under direction of more senior staff, provides administrative support to an assigned group of clients
Resolves customer service inquiries that require research and interactions with carriers or agents
Generally requires assistance when resolving more complex problems
Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients
Responds to client questions and maintains a log of conversations
Markets new and renewal accounts according to company procedures
Evaluates all proposals to include in spreadsheets
Prepares renewals and client information presentations and assists in preparing RFP responses
May provide guidance and direction to Customer Service Reps or administrative support

Qualification

Customer serviceInsurance brokerage knowledgeAdministrative supportClient communicationRFP preparationProblem-solving

Required

High School Diploma/GED
1+ years of related experience

Preferred

Appropriate license

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

Company

Gallagher

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Gallagher is an international insurance brokerage and risk management services firm.

H1B Sponsorship

Gallagher has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)

Funding

Current Stage
Public Company
Total Funding
$9.7B
2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO

Leadership Team

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Alec Herring
Area Senior Vice President
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Mark Gresser
Executive Vice President
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Company data provided by crunchbase