Triumph Motorcycles America Ltd. · 14 hours ago
Inside Sales Manager
Atlanta, GA, US
Full-time
Onsite
Mid, Senior Level
5+ years expTriumph Motorcycles America Ltd. is a premium British motorcycle brand committed to creating distinctive and authentic motorcycles. The Inside Sales Manager will develop and manage relationships with dealers, support their performance in retail and wholesale sales, and enhance the customer experience by ensuring optimal product representation and dealer compliance.
Automotive
Responsibilities
Work with dealer partners to plan weekly travel schedule
Strategic communication and documentation
Monitoring and reporting dealer compliance
Specific program approval with region dealers
Develop current and future dealer development plans
Monitor and report dealer representation with models, apparel and accessory merchandising, reporting and stock turn
Communicate and train dealer staff using best practices and proven sales procedures
Direct and advise on local marketing and event calendar while focusing on a premium customer experience
Work in collaboration with region dealers and the National Sales Manager to develop and maintain a profitable, passionate and premium dealer network with an exciting customer experience
Work in collaboration with key stakeholders to develop and monitor appropriate business plans including providing advice on best practice, improving CSI scores, optimizing dealer marketing plans and activities to attract, win and retain customers
Work in collaboration with key stakeholders to enhance the brand proposition and principles including advising on industry best practices from other dealers and seeking support from subsidiary experts
Manage/support dealers with minimum product representation, forward orders and stock turns on motorcycles, clothing and accessories
Identify gaps in dealer staff knowledge including requisite training and knowledge of all Triumph products, features and benefits
Facilitate attendance of sales and product training both formal and online
Ensure dealers are appropriately stocked with full range of models including apparel/clothing/accessories required to achieve minimum operating standards and assist in balancing inventory through the transfer of models between dealers
Manage the stock and supply of Triumph motorcycles and products to include annual retail and wholesale forecasts for each region dealer, as well as monitoring retail and wholesale performance to meet region/dealer/market needs
Monitor individual dealer and region sales/performance to include visit reports, sales figures, market share, dealer stock levels, competitor sales and marketing activities and dealer CSI reports to track progress
Develop, mentor and manage a minimum of one passionate Triumph Champion per dealer to maximize both the dealer and Triumphs position within the market as well as the dealership ensuring a premium customer experience
Establish and maintain facility “Brand Standards” in each dealership within the region to confirm Triumph as the Premium British Motorcycle Lifestyle Brand
Qualification
Required
Must hold a valid driver's license with motorcycle endorsements
Strong communication (verbal and written) as well as documentation skills
Possess strong Microsoft Office, Outlook, Excel, Word, PowerPoint skills
Must live in, or be willing to relocate to, metro-Atlanta
Ability to travel including overnight stays required to and from dealerships (Travel can include autos/planes/motorcycles); must be available for weekend dealer visits and events
Must hold, or be able to obtain, a valid US passport
High School diploma
Five or more years direct field/retail experience (power sports/automotive preferred)
Preferred
Bachelor's Degree
Direct motorcycle/power sports market sales history along with a strong understanding of market conditions
Company
Triumph Motorcycles America Ltd.
We are obsessive about delivering the complete riding experience.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase