Revolution Technologies · 1 hour ago
Customer Service Support Entry Level I
United States
Contract
Remote
New Grad, Entry Level
$19/hr - $21/hrRevolution Technologies is a company that provides customer support services, and they are seeking an Entry Level Customer Service Support representative. The role involves responding to alarms, phones, email, and chat for utilities and coordinating with internal teams and clients to resolve issues and complaints.
DeliveryHuman ResourcesInformation Technology
Hiring Manager
Tee W.
Responsibilities
Respond to alarms, phones, email & chat for utilities, cities, water & sanitation
Research issues, resolve complaints, process work orders & escalations
Dispatch and coordinate with internal teams, vendors & clients
Document calls, trends, reports & system issues
Support outbound campaigns, callbacks & client announcements
Meet productivity, attendance & quality standards
Overtime possible based on client/technical needs
Qualification
Required
Full-time remote call center experience
Dedicated home office + high-speed internet (50 Mbps min)
Strong written & verbal communication (phone, email, chat)
Comfortable working independently & occasionally on camera
Proficient with MS Office & Microsoft Teams (Salesforce a plus)
Ergonomic chair + desk space for dual monitors (equipment provided)
Benefits
Ergonomic chair + desk space for dual monitors (equipment provided)
Company
Revolution Technologies
Revolution Technologies is a staffing and recruiting company that offers contract staff augmentation and permanent staffing solutions.
Founded in 1993
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ted Parker
Founder & Chief Executive Officer
Miles Toshie
Executive Vice President/Partner
Recent News
EIN Presswire
2025-12-17
Company data provided by crunchbase