NCHFA · 5 hours ago
Compliance Monitor, Rental Asset Management
NCHFA is seeking a Compliance Monitor for their Rental Asset Management team. The role involves conducting desk audits, property inspections, and ensuring compliance with regulatory requirements while providing technical assistance and training to property owners and management agents.
Financial ServicesGovernmentHome Services
Responsibilities
Reviews documentation provided by property owners/management agents on non-complex properties to determine compliance with program requirements such as income limits, rent restrictions and tenant eligibility
Identifies non-compliance issues and makes recommendations for corrective action
Communicates with property owners/management agents regarding compliance status and needed corrective action
May assist in the training and mentoring of new or junior staff. as it relates to desk audits
Performs on-site inspections of non-complex properties and units to determine compliance with program requirements and inspection standards related to overall condition, safety, sanitation, maintenance and repairs
Identifies inspection non-compliance, makes recommendations for corrective action
Communicates with property owners/management agents regarding inspection compliance status and any needed corrective action
May assist in the training and mentoring of new or junior staff as it relates to on-site inspections
Monitors data integrity of AMS data fields in the course of performing desk audits and on-site inspections, focusing on accuracy and completeness, consulting with senior team members, as needed
Identifies AMS data discrepancies, makes recommendations for corrective action for approval by senior team members or supervisor
Communicates with property owners/management agents regarding data integrity issues and any needed corrective action
May assist in the training and mentoring of new or junior staff as it relates to data integrity
Stays abreast of regulatory requirements in the course of performing desk audits and on-site inspections, focusing on compliance with regulatory documents such as the Qualified Allocation Plan (QAP), Land Use Restriction Agreement (LURA), and HOME written Agreement, to ascertain compliance with requirements imposed by each funding source
Reviews Annual Owner Certifications (AOCs), and other data and documentation uploaded into the Asset Management System (AMS) related to property specific household eligibility, household incomes, rents charged to tenants, and utility allowances to determine if regulatory requirements are being followed
Identifies regulatory issues, makes recommendations for corrective action to restore compliance
Communicates with property owners/management agents regarding regulatory compliance issues and any needed corrective action
May assist in the training and mentoring of new or junior staff as it relates to regulatory compliance
Provides technical assistance on asset management and general rental compliance topics of a basic or fundamental nature related to regulatory requirements, property operations best practices, and NCHFA data and documentation requirements via providing telephone or written correspondence, as well as engaging with participants at trainings and meetings
Participates in discussions with team members related to technical assistance, relying less on senior team members and supervisors to provide the solution, but rather have them validate the proposed course of action, prior to implementation
Communicates with property managers/property owners regarding technical assistance of a basic or fundamental nature
Participates in training planning and content creation for property owners, management agents and stakeholders on asset management and general rental compliance topics such as regulatory requirements, property operations best practices, and NCHFA data and documentation requirements by attending training planning meetings, participating in the training design and scoping, contributing to creation of content and materials, and making recommendations to senior team members and supervisor about changes/updates
Attends the trainings to increase proficiency of Asset Management policies and procedures relevant to the training topics and to increase experience working in a training environment
Serves as a junior level facilitator, presenting training on policies and procedures on topics that are basic or fundamental and answers general noncomplex questions as it relates to the applicable training topics
Prepares to participate in training by reading compliance manual, actual practice participating in training, and from mentoring from Senior team members
Uses good understanding of the fundamental requirements of all focus areas
Uses intermediate proficiency in specific focus areas by contributing to a focus area assigned, continuing to learn, take courses, and utilize resource material based on a training plan provided by the supervisor
Works as a contributor in specific focus areas for which there is aptitude and affinity, as assigned by supervisor
Walk and stand for extended periods (sometimes)
Work outdoors in varying weather conditions (sometimes)
Climb steps (occasionally)
Kneel and crouch (occasionally)
Lift or carry training materials up to 50 pounds (rarely)
Qualification
Required
Bachelor's Degree in Business Administration, Real Estate, Finance/Accounting or a related field and 2+ years of experience in the Fundamentals of affordable rental housing, such as: affordable rental housing management, occupancy compliance, asset management, and rental housing physical inspections
One or more Tax Credit Certification
Ability to travel across the state sometimes staying overnight
General knowledge of Federal (HUD and RD) and state affordable rental housing regulations, HUD occupancy requirements, HUD physical condition standards, Fair Housing, and additional requirements depending on assigned focus area(s)
Intermediate knowledge Excel, Microsoft Word, Excel, Outlook; good knowledge of PowerPoint
Solid written and verbal communication skills and proven ability to work in a team environment
Strong time management skills and attention to detail (including thoroughness and accuracy)
A valid drivers' license is required
Preferred
Rural Development Certification
Section 8 Certification
Blended Compliance Certification
NSPIRE Certified
Fair Housing Certification
LIHTC Compliance 101
LIHTC Advanced Compliance
Fair Housing (generic)
DHHS Targeting and Key
Supportive Housing Compliance
Financial Statement Analysis
Benefits
Major Medical
Dental
Vision
Health Care FSA
Dependent Day Care FSA
Cancer
Critical Illness
Disability (long and short-term)
Voya Travel Assistance
Term Life
Accidental Death & Dismemberment
Accident
Voluntary 401k & 457
Teachers’ and State Employees Retirement System (PENSION!)
Continuing Education
Professional Development
Annual Longevity Check (at service milestones)
Paid Time Off: 12 holidays + Accrued Vacation
Sick
Personal
Community Service/Parental
Personal Observance
Bereavement
FMLA
Family Illness Leave
Paid Parental Leave
Company
NCHFA
The North Carolina Housing Finance Agency is a self-supporting public agency.
Funding
Current Stage
Growth StageRecent News
Charlotte Business Journal
2025-01-22
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