Lorven Technologies Inc. · 15 hours ago
Oracle Field Service Cloud Consultant
United States
Contract
Remote
Senior Level, Lead/Staff
10+ years expLorven Technologies Inc. is seeking a Senior Oracle Field Service Cloud Consultant with 12+ years of experience in CRM and Field Service. The consultant will lead end-to-end implementations and solution design for Oracle Field Service Cloud, working closely with stakeholders to optimize service operations.
Information TechnologySoftware
Hiring Manager
Mageshwaran K
Responsibilities
Responsible for leading end-to-end implementations, solution design, and optimization of OFSC for enterprise customers leading Install to Maintain work stream
Work closely with business and IT stakeholders to translate service operations requirements into scalable, high-performing Oracle Field Service solutions
Act as a subject matter expert across the broader CRM landscape
Qualification
Required
10+ years of overall IT/consulting experience with strong focus on CRM and Field Service domains
Significant hands-on experience implementing Oracle Field Service Cloud (typically 3+ full-cycle OFSC implementations as a lead or senior consultant)
Deep functional knowledge of Customer Service and Field Service processes such as case/incident management, work order management, dispatch, scheduling, technician enablement, asset-based service, and service entitlements
Strong configuration expertise across OFSC modules, including: Activities, resources, and resource hierarchies; Work zones, work skills, calendars, shifts; Capacity management, quotas, and forecasting; Routing plans, routing profiles, and optimization parameters; Business rules, action links, message scenarios, notifications, and workflows
Proven experience designing and validating integrations between OFSC and CRM/ERP platforms (Oracle CX/CRM, Oracle Service Cloud, Oracle Fusion ERP, or other leading CRM such as Salesforce/MS Dynamics)
Solid understanding of web services and integration concepts (REST/SOAP APIs, JSON/XML, event-driven interfaces), enough to collaborate effectively with technical teams
Hands-on experience defining and executing test scenarios for end-to-end field service flows, including edge cases related to schedules, skills, territories, and capacity constraints
Ability to create detailed functional documentation: BRDs, solution designs, configuration guides, test scripts, and training materials
Strong communication and stakeholder management skills; comfortable interacting with business sponsors, operations leaders, dispatchers, and field technicians
Experience working in structured project environments (Agile or hybrid) and collaborating with distributed teams across time zones
Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline
Preferred
Relevant certifications in Oracle Field Service Cloud and/or Oracle CX/CRM are highly desirable
Company
Lorven Technologies Inc.
Lorven Technologies, Inc. is a highly recognized provider of professional technology consultancy in the US.
1001-5000 employees
H1B Sponsorship
Lorven Technologies Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (11)
2023 (13)
2022 (14)
2021 (12)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Bala Shan
Chief Executive Officer
Company data provided by crunchbase