Encore Consulting · 23 hours ago
Desktop Support Technician
Encore Consulting is seeking a Desktop Support Technician to provide technical support for PC hardware and software. The role involves daily support tasks, including troubleshooting and maintaining operating systems and peripherals.
ConsultingCRMInformation Technology
Responsibilities
Provide daily support for PC hardware and software, including: Windows 11, Office 365 and other departmental and enterprise applications
Participate in installing, configuring, and maintaining computer operating systems and images
Install and troubleshoot peripherals for users
Aid in troubleshooting smartphones and other related ad hoc devices
Point of Sale Experience
Qualification
Required
1-3 years customer service experience
2-year degree in an IT related field or current progress towards a degree in combination with experience
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software
Preferred
Provide daily support for PC hardware and software, including: Windows 11, Office 365 and other departmental and enterprise applications
Participate in installing, configuring, and maintaining computer operating systems and images
Install and troubleshoot peripherals for users
Aid in troubleshooting smartphones and other related ad hoc devices
Point of Sale Experience
Company
Encore Consulting
Founded in 2000, Encore Consulting Services, Inc.
Funding
Current Stage
Growth StageRecent News
Daily Herald
2022-01-31
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