Encore Consulting · 13 hours ago
Desktop Support Technician
Wisconsin, United States
Contract
Onsite
Entry Level
1+ years expEncore Consulting is seeking a Desktop Support Technician to provide technical support for PC hardware and software. The role involves installing, configuring, and maintaining operating systems and assisting users with troubleshooting various devices.
ConsultingCRMInformation Technology
No H1B
Responsibilities
Provide daily support for PC hardware and software, including: Windows 11, Office 365 and other departmental and enterprise applications
Participate in installing, configuring, and maintaining computer operating systems and images
Install and troubleshoot peripherals for users
Aid in troubleshooting smartphones and other related ad hoc devices
Point of Sale Experience
Qualification
Required
1-3 years customer service experience
2-year degree in an IT related field or current progress towards a degree in combination with experience
Familiarity with Microsoft Active Directory
Familiarity with Microsoft SCCM imaging software
Preferred
Provide daily support for PC hardware and software, including: Windows 11, Office 365 and other departmental and enterprise applications
Participate in installing, configuring, and maintaining computer operating systems and images
Install and troubleshoot peripherals for users
Aid in troubleshooting smartphones and other related ad hoc devices
Point of Sale Experience
Company
Encore Consulting
Founded in 2000, Encore Consulting Services, Inc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Mauro
CFO
Peter Mauro
President & Founder
Recent News
Daily Herald
2022-01-31
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