CACI bv · 20 hours ago
SAP Operations Manager
VA
Full-time
Onsite
Senior Level, Lead/Staff
$105K/yr - $231K/yr
10+ years expCACI, INC. – FEDERAL is seeking a talented Senior SAP Operations Manager to join their innovative team. The role involves managing the Planning, Procurement, Fulfillment, and Financial functional areas of a critical SAP-based ERP system supporting a federal agency.
ConsultingEducationTraining
Responsibilities
Ensure 24/7 availability and optimal performance of all SAP systems
Mentor and develop a talented team of SAP Basis administrators, operations specialists, and customer service support personnel
Oversee incident management processes and lead root cause analysis for critical incidents
Collaborate with development and project teams for smooth deployment of changes and upgrades
Plan and execute regular preventative maintenance activities and oversee backup and recovery strategies
Implement and maintain robust monitoring tools and alerting mechanisms
Ensure system security adherence to government policies and regulatory requirements
Monitor resource utilization and propose infrastructure scaling solutions
Manage relationships with SAP and third-party vendors for support, licensing, and professional services
Maintain comprehensive documentation and generate regular performance reports
Stay ahead of new SAP technologies and industry trends to drive efficiency and reliability
Qualification
Required
Bachelor's degree in computer science, information technology, engineering, or a related field
Minimum of 10 years of progressive experience in SAP Basis administration and operations, with at least 5 years in a leadership role
Extensive knowledge of IT operations in a multi-stakeholder environment
Proven experience with SAP deployments on cloud platforms or large on-premises SAP infrastructures
Deep understanding of SAP system architecture and components
Proficiency in managing SAP Basis administration tasks
Strong knowledge of operating systems and virtualization technologies
Excellent leadership, team building, and communication skills
Strong analytical and problem-solving abilities
Customer-focused with a commitment to service excellence
Preferred
Master's Degree in technical or business administration
Experience working on Federal/Public sector SAP projects
Program management certification (e.g., PMP, PgMP)
ITIL Foundation or higher certification and/or ServiceNow system administrator certification
SAP certification in a technical, functional, or process discipline
Cloud infrastructure or security certification (e.g., AWS Certified Solutions Architect)
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase