Nando's PERi-PERi North America · 4 hours ago
Talent Acquisition & People Partnering Manager
Nando's PERi-PERi USA is a growing restaurant group known for its flame-grilled chicken and commitment to people. They are seeking a Talent Acquisition & People Partnering Manager to support full-cycle recruiting and implement HR initiatives that enhance employee experience.
Restaurants
Responsibilities
Own the full recruiting lifecycle for all RS + OS roles, including intake, strategy, sourcing, assessment structure, and hiring manager coaching (not just coordination)
Manage core recruiting processes for RS + OS roles — posting jobs, scheduling interviews, coordinating feedback, and supporting selection activities
Conduct phone screens using Nando’s values and behaviors as decision anchors
Maintain candidate pipelines, track progress, and ensure consistent follow‑through with candidates and hiring managers
Support sourcing activities and market research for hard‑to‑fill roles
Ensure recruiting processes align with RS leveling guidelines, pay band structures, and compliance standards
Lead quarterly talent acquisition planning with RS leaders
Lead the implementation of new TA/People systems or process improvements
Conduct pipeline and turnover analysis to inform hiring plans
Provide ongoing reporting on hiring metrics (candidate flow, time‑to‑move, offer status, etc.)
Deliver a friendly, clear, and values‑aligned candidate experience from start to finish
Own seamless systemic onboarding from recruitment through new-hire activation, including setting up hires in ADP Workforce Now, completing HRIS entries, ensuring data accuracy, and coordinating with internal teams to deliver a smooth first-day transition
Own and lead the rollout and implementation of HR programs across RS + OS, including timelines, leader enablement, compliance tracking, and adoption (e.g. scheduling, communication, and documentation of new HR programs (performance, engagement, development, compliance, etc.) across RS functions)
Provide first‑line support to leaders for foundational HR questions — escalating when needed
Act as the day-to-day People Team liaison with the Benefits & Compliance teams
Ensure benefits communication, annual enrollment, leave-of-absence processes, and compliance updates are delivered to RS leaders with accuracy and clarity
Assist with data pulls, reporting, presentation prep, and insights for HRBPs and senior members of the People Team
Track adoption, completion, and feedback for new programs, helping refine and improve the experience
Help maintain People Team process guides, and documentation
Coach RS and OS leaders on performance conversations, benefits navigation, ER basics, training adoption, and compliance expectations
Lead small-group leader sessions on how to deliver benefits conversations, how to prepare for performance cycles, or how to complete I-9s correctly
Qualification
Required
3-5 years of experience in recruiting coordination, talent acquisition support, HR coordination, or related roles
Experience leading processes, projects, or people
Experience making independent decisions in TA or HR operations
Bachelor's degree in HR, Business, Hospitality, or similar field
Strong organizational, administrative, and communication skills
Comfort managing multiple priorities and working at a fast operational pace
Passion for people, service, and creating an outstanding employee experience