University of Michigan Health-West · 22 hours ago
Workstation Technician 1-Information Tecjnology * Days 40hrs/wk
Wyoming, MI
Full-time
Onsite
New Grad, Entry LevelUniversity of Michigan Health-West is seeking a Workstation Technician 1 to install, modify, and repair IT hardware and software systems. The role involves providing technical assistance and training, ensuring support aligns with the strategic vision of the organization.
Hospital & Health Care
Responsibilities
Provides basic technical assistance for Information Technology software and hardware
Provides Tier II support
Verifies that all assets serviced are accurately recorded in the asset management database; ensures all assets have an asset tag
Coordinates activities with other Information Technology teams
Provides updates, status, and completion information to Lead Technician as well as Manager – Technical Services
Utilizes problem request tracking system to manage support requests
Communicates with customers regarding support problems on a timely basis
Works with other departments to support Metro Health vision and strategy
Responds to customer inquiries concerning systems operations and diagnoses system hardware, software, and operator problems
Supports Information Technology related projects as requested
Fills in for Service Desk staff when needed
On Call for after hours and weekends
Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management
Qualification
Required
High school diploma or GED
Previous experience installing and repairing desktop equipment and peripherals
Thorough knowledge of computer operating systems
Able to multi-task
Able to conduct research into a wide range of PC software and hardware related issues
Possesses and maintains working knowledge of software and hardware technologies
Able to implement hardware and software upgrades and version changes
Critical problem solver and thinker
Able to absorb new information and learn quickly
Self-motivated
Company
University of Michigan Health-West
University of Michigan Health-West is a nonprofit multispecialty medical provider that is relentlessly advancing health to serve West Michigan as part of the state’s top-ranked health system.
Founded in 1942
1001-5000 employees
H1B Sponsorship
University of Michigan Health-West has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Jarrett K. Martus
Chief of Staff to the CEO & Secretary, Board of Directors
Kris Kurtz
Chief Financial Officer
Recent News
HealthCareIT News
2025-10-03
bloomberglaw.com
2025-08-29
Company data provided by crunchbase