Cargolux Airlines · 21 hours ago
Coordinator IT Station
Houston, TX
Full-time
Onsite
New Grad, Entry LevelCargolux Airlines is an international cargo airline based in Luxembourg, and they are seeking a Coordinator IT Station to support IT operations across their A1 offices. The role involves managing IT logistics, coordinating hardware installations, and serving as a primary contact for technical issues among over 160 users.
Air TransportationTransportation
Responsibilities
Stock-taking yearly in A1 offices report this for TAX purposes according to law
Apply FINOPS Equipment Logistics
Order, negotiate and settle disputes with vendors for the equipment and exchange aligned with Luxembourg IT Asset Management guidance
Plan and execute the flow/move of IT Network within offices and renovation vendor with good knowledge on switches, panels, and cabling flow/route
Perform installation of new hardware at A1 stations aligned with Cyber Security and Network requirements of Policy of IT Acceptable use standard 3.3.2
Act as Area 1 IT coordinator serving 160+ users
Contact point upon office experiencing the technical collapse
Configure, add, modify and remove software locally or remotely in all A1
Onsite visit for supporting IT set up for all A1 offices
Acting as IT project team member for A1 stations (Teams telephony, installation of network equipment etc.)
Clearly explain problem resolutions to users and other teams
Provide precise and understandable instructions when assistance is requested
Ability to educate technical and non-technical audiences on various topics
Fluency in English with excellent verbal and written communication skills to interact effectively with clients and team members
Apply network security best practices through audits on routers, switches, firewalls, and change controls
Excellent problem-solving and analytical skills
Handle unresolved L2 or Service Desk calls, including hardware, software, or user-related errors
Configure, install and maintain network and security infrastructure
Ability to educate non-technical audiences on various security measures/topics
Be willing to travel when required within our international organization
Knowledge of applying project management skills to handle changes and implementations at stations
Coordinate, administrate and report on IT related processes, in particular, hardware requests, software requests, security exceptions, compliance issues and IT cost provisioning
Patch network cables in technical rooms
Review active cabling and remove unused cables from switches
Possess a solid understanding of computer network cabling principles
Maintain a high level of technical expertise in the assigned domain
Maintain communication between IT support teams and L3
Act as a key functional representative in cross-departmental strategic discussions
Qualification
Required
Clearly explain problem resolutions to users and other teams
Provide precise and understandable instructions when assistance is requested
Ability to educate technical and non-technical audiences on various topics
Fluency in English with excellent verbal and written communication skills to interact effectively with clients and team members
Bachelor's Degree or Equivalent experience in a computer science or Network & Information security related field
Apply network security best practices through audits on routers, switches, firewalls, and change controls
Excellent problem-solving and analytical skills
Handle unresolved L2 or Service Desk calls, including hardware, software, or user-related errors
Configure, install and maintain network and security infrastructure
Ability to educate non-technical audiences on various security measures/topics
Be willing to travel when required within our international organization
Knowledge of applying project management skills to handle changes and implementations at stations
Coordinate, administrate and report on IT related processes, in particular, hardware requests, software requests, security exceptions, compliance issues and IT cost provisioning
Patch network cables in technical rooms
Review active cabling and remove unused cables from switches
Possess a solid understanding of computer network cabling principles
Maintain a high level of technical expertise in the assigned domain
Maintain communication between IT support teams and L3
Act as a key functional representative in cross-departmental strategic discussions
Benefits
Health Benefits: Medical, (low cost to the employee), Vision (free), Dental (free)
Retirement: Short waiting period to participate. Up to 6% employer match
Paid time off: start off with 10 vacation days a year (on an accrual basis), 48 sick hours as of date of hire, 9 holidays
Company
Cargolux Airlines
Cargolux is Europe’s largest all cargo carrier and boasts a modern fleet of purpose-built 747-400 and 747-8 freighters.
Founded in 1970
1001-5000 employees
H1B Sponsorship
Cargolux Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageRecent News
Research and Markets
2025-06-30
2025-06-09
Silicon Luxembourg
2024-04-24
Company data provided by crunchbase