Akraya, Inc. · 13 hours ago
Support Engineer II: 26-00215
Lexington, KY
Contract
Onsite
Mid Level
$30/hr - $31/hrAkraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking an On-Site Support Engineer II to provide first-level triage tech support, including the installation, maintenance, and troubleshooting of desktop computers, peripherals, software, and related systems.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Responsible for the installation, maintenance, and troubleshooting of desktop computers, peripherals, software, and related systems
Timely resolution of issues affecting hardware, software, and user permissions
Routine hardware maintenance and troubleshooting
Collaborate on test requirements for new product launches
Provide first-level triage tech support for multiple 3rd party test solutions
Qualification
Required
PC hardware(Expert)
Windows XP (Expert)
Desktop Support (Expert)
Troubleshooting (Intermediate)
Red Hat (Intermediate)
Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware
Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment
Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level
Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking
Preferred
Experience supporting Macintosh OS X (10.4 & upwards) desirable
Experience in Devices & Services Reverse Logistics preferred
Familiarity with Amazon LEO and reverse logistics processes highly desirable
Company
Akraya, Inc.
Akraya is your trusted partner for Digital Transformation.
Founded in 2001
201-500 employees
H1B Sponsorship
Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Amar Panchal
Founder
Recent News
Company data provided by crunchbase