Creative Global Consulting · 6 hours ago
Front Desk Data Entry Specialist
Minot AFB, ND
Full-time
Onsite
New Grad, Entry LevelCreative Global Consulting is seeking a Front Desk Data Entry Specialist to provide administrative and customer service support to the U.S. Air Force Military & Family Readiness Center. The role involves data entry, records management, and serving as the first point of contact for customers, ensuring professional front desk operations in accordance with Air Force guidelines.
ConsultingCyber SecurityHuman ResourcesRecruitingTraining
No H1B
U.S. Citizen OnlyHiring Manager
Dahoon Jeong
Responsibilities
Greet visitors and respond to telephone and electronic inquiries in a professional, courteous manner
Determine the nature of customer requests and route individuals to appropriate M&FRC staff or programs
Provide non-technical information regarding M&FRC programs, services, and appointment availability
Ensure customers complete required Statements of Understanding (SOU) and applicable forms
Enter, update, and maintain customer data within AFFIRST, TAP ACCESS, Microsoft Access, and other authorized systems
Prepare, edit, proofread, and format routine and non-routine correspondence, reports, and documents
Maintain the M&FRC Outlook appointment calendar and track suspenses and deadlines
Consolidate data and generate reports in accordance with established procedures
Serve as the primary Records Custodian for the M&FRC
Establish, maintain, purge, and dispose of records in compliance with AFI 33-322 and the Air Force Records Disposition Schedule
Maintain electronic and paper files, file plans, reference materials, and publications
Manage receipt, control, logging, and safeguarding of sensitive or classified materials, as required
Utilize Microsoft Word, Excel, Access, and other office automation tools to create documents, spreadsheets, charts, and reports
Assist with troubleshooting basic system or software issues
Support development of training aids and provide hands-on assistance to staff as needed
Perform all duties in accordance with AFI-36-3009, M&FRC desk guides, AFFIRST training guides, and applicable Air Force policies
Maintain a professional appearance and conduct at all times
Comply with base security, safety, OPSEC, and information protection requirements
Qualification
Required
Demonstrated proficiency in Microsoft Office (Word, Excel, Access)
Strong knowledge of grammar, spelling, punctuation, and document formatting
Ability to accurately enter, review, and maintain data in automated systems
Ability to communicate effectively, both verbally and in writing, using tact and courtesy
Ability to organize, manage records, and handle multiple administrative tasks simultaneously
US Citizen
Preferred
Familiarity with Air Force terminology, programs, or administrative environments
Prior experience supporting military, federal, or DoD customer service operations
Experience with records management or data tracking systems
Company
Creative Global Consulting
Creative Global Consulting is a woman-owned business offering professional consulting services and various job opportunities.
Founded in 2014
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase