Field Service Technician (Level 1) jobs in United States
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PepsiCo · 15 hours ago

Field Service Technician (Level 1)

PepsiCo is a leading global food and beverage company, and they are seeking a Field Service Technician to focus on the installation, maintenance, and repair of vending and cooling equipment. This role involves working independently, diagnosing equipment issues, and ensuring customer satisfaction through effective communication and service.

Brand MarketingFast-Moving Consumer GoodsFood and BeverageManufacturing
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H1B Sponsor Likelynote

Responsibilities

Repair and perform preventative maintenance on marketing equipment
Unload and reload with products as necessary
Educate customers on basic equipment repair and upkeep procedures
Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines
Fill installed equipment and adjust to proper mixture
Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
Collect accurate and complete equipment and customer information
Remove old parts and replace with new parts
Maintain parts inventory on service truck
Establish positive relationship with contacts at service calls
After each call, complete documentation on e-pad
Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
Follow all safety requirements, regulations, and processes
Follow all driving rules and regulations when operating company vehicle
Complete of all job role training modules ( Pepsi Pro training)
Build competence and skill in diagnosis and repair of beverage industry equipment
Regular, reliable, predictable attendance

Qualification

Mechanical systemsRefrigeration systemsElectrical systemsPlumbingEquipment installationCustomer serviceCommunication

Required

Must be available to work evenings and weekends
An entry-level skilled position with a focus on training and skill development
Position is responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts
Diagnoses equipment problems, uses judgment to determine how to best repair or replace
Position works independently and has frequent customer contact
Must pass Pepsi Pro certification within required timeframe
May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday
Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places
Position may require moving vending machines weighing 800-1200 pounds
Repair and perform preventative maintenance on marketing equipment
Unload and reload with products as necessary
Educate customers on basic equipment repair and upkeep procedures
Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice
For box syrup, build racks and connect lines
Fill installed equipment and adjust to proper mixture
Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
Collect accurate and complete equipment and customer information
Remove old parts and replace with new parts
Maintain parts inventory on service truck
Establish positive relationship with contacts at service calls
After each call, complete documentation on e-pad
Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
Follow all safety requirements, regulations, and processes
Follow all driving rules and regulations when operating company vehicle
Complete of all job role training modules (Pepsi Pro training)
Build competence and skill in diagnosis and repair of beverage industry equipment
Regular, reliable, predictable attendance
18 years or older
21 years or older if Valid U.S. CDL Required
CDL license with Non-Excepted Interstate Status (if applicable)
Pass DOT Physical and DOT Road-test if required
Adhere to DOT Regulations
Ability to communicate effectively in English if CDL required

Preferred

Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)
Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)
Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)
Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)
Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)
Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)

Company

PepsiCo is a food and beverage company.

H1B Sponsorship

PepsiCo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (52)
2023 (62)
2022 (61)
2021 (49)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$4B
Key Investors
Elliott Management Corp.National Safety Council
2025-09-02Post Ipo Equity· $4B
2024-06-13Grant· $0.02M
2017-12-20IPO

Leadership Team

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Alex Carreteiro
CEO PepsiCo Brazil & South Cone (Chile, Arg, Uru, Par) Foods
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Mohamed Shelbaya
CEO PepsiCo Middle East & Africa
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Company data provided by crunchbase