Walker & Dunlop · 1 day ago
Front Desk Coordinator
Bethesda, MD, USA
Full-time
Onsite
Entry Level
$56K/yr - $60K/yr
2+ years expWalker & Dunlop is one of the largest providers of capital to the commercial real estate industry. The Office Services Coordinator plays a vital role in ensuring the smooth and efficient operation of the Bethesda Corporate Headquarters, supporting the Office Services department with a strong commitment to excellence, professionalism, and customer service.
Commercial Real EstateConsultingFinanceFinancial ServicesReal Estate Investment
Responsibilities
Serve as the primary point of contact for visitors, clients, and vendors, ensuring a professional and positive first impression
Manage incoming calls, messages, and inquiries with discretion and efficiency
Support the daily operations and maintenance of the Bethesda office in coordination
Draft and distribute all-office communications regarding events, updates, and property notices
Maintain visitor logs, issue badges, and submit work orders through the management portal
Maintain and update the Front Desk Coordinator manual on a quarterly basis
Serve as backup liaison with Property Management for building issues, repairs, and emergency situations
Oversee disaster and emergency preparedness efforts, coordinating communications, hosting biannual meeting with floor warden, evacuation procedures, and floor warden activities in coordination with the Office Manager
Manage employee parking passes and visitor parking validations in partnership with Property Management
Participate in Office Lead and Office Management Division meetings
Assist with conference room scheduling, meeting setup, catering coordination, Penthouse reservations, and managing fitness room access
Coordinate international and domestic FedEx shipping and mailing needs for the Bethesda office and resolve related inquiries
Manage and respond to Office Event Support Survey requests for the Bethesda office, ensuring timely coordination of catering and event support needs
Assign new hires Kastle badges and handle any Bethesda Kastle issues
Ensure compliance with corporate practices and policies across the Bethesda office
Order, maintain, and stock snack supplies while ensuring inventory accuracy, budget compliance, and timely replenishment
Schedule and manage vendor maintenance services (etc. ice machine, quarterly cleanings, equipment repairs)
Utilize Asana to track and manage the office event calendar
Coordinate with the Office Manager on the dates, time and location of the office events
Process expense reports and invoices on behalf of the Bethesda Office Manager
Manage Staples office supply orders and requests for remote employees in compliance with the company’s remote office supply policy
Assist with office event planning, coordination, and execution for Bethesda office social events
Attend Property Management hosted meetings as required
Support special projects in collaboration with department colleagues
Serve as backup for the Bethesda Office Manager and provide coverage for Office Services and Human Resources when needed
Assist Bethesda Office Manager as needed
Remain flexible to accommodate early arrivals, late departures, and special events as required
Perform additional duties and projects assigned
Qualification
Required
High school diploma or equivalent (GED)
Minimum of 2 years of relevant administrative or office coordination experience, or an equivalent combination of education and experience
Strong customer service orientation with a professional and approachable demeanor
Exceptional organizational skills and attention to detail
Excellent verbal and written communication abilities
Proven ability to manage multiple priorities in a fast-paced environment
High degree of discretion and confidentiality
Self-motivated team player with strong initiative and problem-solving skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe
Ability to lift up to 30lbs as needed
Benefits
Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching
Company
Walker & Dunlop
Walker & Dunlop is a commercial real estate finance and advisory firm that creates strong capital markets and investment sales capabilities.
1001-5000 employees
H1B Sponsorship
Walker & Dunlop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (1)
2022 (5)
2021 (7)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.23BKey Investors
Fannie MaeTYKO CapitalHudson Bay Capital Management
2025-09-24Post Ipo Debt· $156.62M
2025-06-30Post Ipo Debt· $170M
2025-03-04Post Ipo Debt· $400M
Leadership Team
Willy Walker
Chairman and Chief Executive Officer
Howard Smith
Executive Vice President & Chief Operating Officer and Board Member
Recent News
2026-01-13
Morningstar.com
2026-01-13
2026-01-07
Company data provided by crunchbase