Sentry · 9 hours ago
Claims Representative Entry Level-Subrogation
Sentry is a leading mutual insurance company in the United States, and they are seeking an entry-level Claims Representative in their Subrogation Department. The role involves reviewing claims, developing investigative skills, and assisting customers with empathy while ensuring compliance with industry regulations.
Insurance
Responsibilities
Thoroughly review policies, reviewing accident details, and other pertinent information related to the claim
Develop investigative claims skills by reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them
Qualification
Required
Ability to obtain and maintain state licensing requirements
Bachelor's degree or equivalent work experience
Ability to professionally communicate verbally and in writing
Ability to exercise effective time management skills
Shows technological aptitude
Associates must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned
Preferred
Previous insurance related and/or customer service experience
Benefits
Flexibility through a scheduled Hybrid work model
Equipment for your home office
Meal Subsidy available for associates who report to an office
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
Tuition Reimbursement program
Generous Paid-Time Off plan
Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
Well-being and Employee Assistance programs
Sentry Foundation gift matching program
Company
Sentry
In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-07-11
2025-07-08
2025-05-05
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