Public Consulting Group · 1 day ago
Manager, Business Ops Analytics
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $125K/yr
5+ years expPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Manager, Business Ops Analytics will serve as the data and reporting lead, supervising a team of data analysts and managing the integration of school information systems, while also developing communication plans and managing multiple projects.
ConsultingManagement ConsultingService Industry
No H1B
Responsibilities
Serves as data and reporting lead and subject matter expert within the EDU Innovations Team
Supervises and develops a small team of data analysts
Manages the integration of school information systems with EDPlan
Develops recommendations to solve problems and issues related to data integrations and communicates with other teams as necessary; determines and implements best practices both internally and externally
Independently manages multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences
Develops communication plan with clients
Identifies and elicits requirements from key stakeholders in each engagement
Ability to work with clients and lead data integration efforts with the goal of automation
Identifies gaps and shortcomings and determine necessary workarounds
Plans and monitors ongoing project tasks
Delegates tasks and responsibilities to team members
Supervises, trains and coach junior staff and directly overseeing the work of less experienced Analysts
Manages daily project functions and client interaction
Qualification
Required
Expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures
Relies on extensive experience and judgment to plan and accomplish goals
Creative problem-solving ability and results-orientation
Commitment to exceptional client service and ability to lead confidently
Dedication to accomplishing goals and challenges presented by clients and management
Ability to interact with various levels of management and clients
Flexible, self-starter possessing intellectual curiosity
Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level
Strong analytical and data analysis skills
Attention to detail and ability to work with large data sets while ensuring accurate results
Able to follow, critically evaluate, and improve upon current processes
Ability to recognize issues and identify solutions
Excellent oral presentation and written communication skills
Solid organizational and time management skills
Demonstrated expertise in all MS Office products and Tableau or other visual analytics software
Education: Bachelors degree or 10 years' experience required, graduate degree preferred
Experience: 5-10 years' relevant work experience
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Recent News
Public Consulting Group
2025-11-20
Public Consulting Group
2025-10-16
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