Root Financial · 1 day ago
Private Wealth Client Service Associate
Root Financial is seeking a highly experienced, detail-oriented, and service-driven Private Wealth Client Service Associate to join their Private Wealth team. This role focuses on delivering exceptional service to high-net-worth clients, managing account operations, and supporting advisors with precision and care.
FinanceFinancial ServicesWealth Management
Responsibilities
Support Root Financial’s Private Wealth Team and their clients
Open and fund accounts, process ACATs and transfers, and handle client wire requests
Deliver high-touch, white-glove service, anticipating client needs, and exceeding expectations
Manage Schwab accounts with expertise, ensuring accuracy and efficiency in all operations
Support advisors and colleagues with high-level operational tasks while maintaining discretion
Execute approved client-facing tasks with professionalism and attention to detail
Think creatively to solve unique client challenges and provide personalized solutions
Qualification
Required
Minimum of 3 years of relevant high-net-worth client service experience
Active series 65 license in good standing, with continuing education requirements up to date
Knowledge and experience with alternative investments and other complex investment solutions administration
Extensive Schwab platform knowledge is required; HubSpot experience is highly desirable
Exceptional attention to detail and organizational skills
Strong problem-solving skills and the ability to anticipate and creatively address client needs
Benefits
Comprehensive health, dental, and vision coverage
5% 401(k) match
Unlimited PTO
Root Reset Days
Parental leave
Lifestyle Spending Account for wellness