Net2Source (N2S) · 3 weeks ago
Level 2 Support/Help Desk Manager
New York, NY
Full-time
Onsite
Mid LevelNet2Source, Inc. is one of the fastest growing IT Consulting companies across the USA, and they are seeking a Level 2 Support/Help Desk Manager. The role involves defining and implementing best practices for the help desk and Active Directory infrastructure while improving IT support workflows.
B2BDeliveryHuman ResourcesInformation Technology
Responsibilities
De-clutter the environment
Expert on Help Desk process and procedure
Active Directory expert – knows best practices and can lead the companies re-vamping of AD
Mac and Windows desktop troubleshooting
Acta SSO knowledge a plus
ZenDesk knowledge
Pro-active approach to getting things done
Qualification
Required
Very strong Active Directory skills
Solid skills with Windows on both the desktop and server
Mac desktop troubleshooting skills
Expert on Help Desk process and procedure
Knowledge of best practices for Active Directory
Pro-active approach to getting things done
Preferred
Acta SSO knowledge
ZenDesk knowledge
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
Founded in 2007
1001-5000 employees
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase