Kapitus · 5 hours ago
Director, Workplace Technology & Services
United States
Full-time
Remote
Director/Executive
$157K/yr - $252K/yr
15+ years expKapitus is one of the most reliable and respected names in small business financing. The Director of Workplace Technology & Services is responsible for shaping and executing the strategy for all workplace and end-user technologies to enhance employee productivity, collaboration, and satisfaction.
FinanceFinancial ServicesFinTechLendingSmall and Medium Businesses
Responsibilities
Oversee administration, performance, and reliability of enterprise databases (SQL, Snowflake, NoSQL, cloud DBaaS)
Ensure high availability, backup, recovery, and disaster recovery strategies are in place
Define standards for database security, schema design, and query optimization
Partner with application teams to support development, integration, and scaling requirements
Lead root cause analysis and remediation for database-related incidents
Lead IAM strategy and operations, including Okta, Active Directory, Azure AD, SSO, MFA, PAM, and role-based access control
Ensure compliance with access certifications, segregation of duties, and regulatory frameworks (SOX, HIPAA, GDPR, etc.)
Partner with HR and Security to streamline joiner/mover/leaver processes
Implement IAM automation for provisioning/deprovisioning and periodic access reviews
Oversee configuration, customization, and administration of Jira, Confluence, and related Atlassian tools
Partner with product and engineering teams to improve workflow automation, dashboards, and reporting
Establish governance for enterprise tool usage, permissions, and integration with IAM and other systems
Provide strategy for adoption, scalability, and vendor management of collaboration platforms
Lead and develop teams across database operations, IAM, and enterprise tools administration
Define roadmaps for modernization (cloud migration, database automation, IAM maturity, Jira scaling)
Establish KPIs for uptime, SLA adherence, database performance, IAM compliance, and Jira adoption
Manage vendor contracts, licensing, and budget for assigned platforms
Drive operational excellence and enforce ITIL best practices
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
15+ years in IT infrastructure/operations with 5+ years in leadership roles
Strong expertise in database operations (SQL Server/MySQL/Postgres/NoSQL)
Hands-on leadership experience with IAM platforms (AD, Azure AD, Okta, Ping, etc.)
Proven experience administering and scaling Jira/Confluence or equivalent tools
Strong understanding of ITIL, change management, and operational best practices
Certifications: AWS/Azure Database Specialty, CISSP, CISM, Atlassian Certified Administrator, ITIL
Experience in regulated industries (finance, healthcare, government)
Benefits
Annual Incentive Compensation Eligibility – Up to 15% annually
Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: + Pet and car insurance discounts. + Financial services such as LegalShield. + Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time
Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.
Company
Kapitus
Kapitus is a business loan provider dedicated to helping small and medium-sized businesses in their growth.
501-1000 employees
H1B Sponsorship
Kapitus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
2022 (2)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$675M2024-06-17Debt Financing· $45M
2023-04-03Debt Financing· $130M
2022-02-09Debt Financing· $200M
Leadership Team
Ella Haman
Chief Technology Officer
Anthony Rose, CFA
Chief Financial Officer
Recent News
The Journal Record
2025-11-09
2025-09-26
2025-07-22
Company data provided by crunchbase