NEOGOV · 6 hours ago
Senior IT Systems Specialist
401 5th Avenue - Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $133K/yr
4+ years expNEOGOV is seeking a Senior IT Systems Specialist to join their KCIT Operations and Infrastructure division. This role involves leading the design, standardization, modernization, and maintenance of conference and collaboration rooms for King County, serving as a senior technical authority for audio-visual and collaboration technologies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the technical owner for KCIT-supported conference and collaboration rooms, maintaining authoritative inventory records, room layouts, and system documentation
Establish and enforce standard room designs and supported hardware profiles, with emphasis on Microsoft Teams Rooms, conferencing peripherals, displays, and digital signage
Lead scheduled audits and lifecycle tracking to identify missing, damaged, or obsolete equipment and coordinate timely replacements
Provide technical guidance and oversight to staff on inventory processes, room documentation, and asset management best practices
Lead discovery, requirements gathering, and solution design for complex A/V and collaboration projects in partnership with KCIT, Facilities (FMD), and business stakeholders
Develop detailed scopes of work, system designs, and implementation plans aligned with enterprise standards and user needs
Estimate project costs, timelines, labor, and resource requirements, and contribute to prioritization and scheduling of installations
Establish and execute preventative maintenance programs to ensure system reliability, including firmware updates, equipment testing, calibration, and proactive replacement of failing components
Serve as a senior technical authority for troubleshooting complex audio, video, control, and network integration issues, including A/V over UTP and IP-based systems
Provide technical direction, mentorship, and quality assurance for KCIT staff, vendors, and Facilities during installations, maintenance activities, and incident response
Qualification
Required
Minimum 4 years of IT and/or Audio Visual (AV) experience, with progressively increasing responsibility
Desired minimum of 2 years of vendor management experience, including coordination with manufacturers, integrators, and service providers
Experience coordinating the analysis, purchasing, and installation of hardware, AV systems, and furniture in spaces designed for meetings, collaboration, and conferencing is a primary requirement
Familiarity with current and emerging presentation, conferencing, and collaboration technologies, including enterprise AV and video teleconferencing solutions, is required for success in this role
Ability to communicate effectively with clients, stakeholders and internal teams to understand needs, set expectations and provide clear updates throughout project lifecycles
Work within cross-functional teams to implement multiple workstreams to project completion
Must be able to safely perform physical tasks including loading, unloading, sorting, lifting, pushing, pulling, carrying, placing equipment and boxes of varying sizes and weights, as well as bending, twisting, kneeling, stooping, and crawling in a safe and efficient manner
Must be able to lift and carry up to 50 pounds
A valid Washington State Driver's License, or out-of-state equivalent, is required
Successful completion of a criminal background check and fingerprinting is required
CJIS background check is required for the selected candidate
Preferred
Two or more years of experience with Microsoft Teams Rooms (MTR) deployment and operations
Avixa CTS, CTS-I, CTS-D Certification
Understanding of Entra ID, Azure AD, Intune
Experience with AV/IT controls systems such as Q-SYS or Extron
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase