Diverse Lynx · 21 hours ago
Relationship Banker / Banking Relationship Associate / Banking Associate / Banking Customer Service / Customer Care Executive
Cincinnati, OH
Full-time
Onsite
Entry Level
2+ years expDiverse Lynx is seeking a motivated and customer-focused Banker to join their team in Cincinnati, OH. The ideal candidate will focus on building strong customer relationships, understanding financial needs, and delivering excellent banking solutions.
Information Technology & Services
Hiring Manager
Atul Dahima
Responsibilities
Build and maintain strong relationships with customers by understanding their financial needs and goals
Assist customers with daily banking transactions, account inquiries, and issue resolution
Promote and cross-sell appropriate banking products and services (checking, savings, loans, credit cards, etc.)
Provide exceptional customer service through in-person, phone, or digital interactions
Support customers with account opening, documentation, and basic financial guidance
Ensure compliance with banking regulations, policies, and procedures
Identify opportunities to improve customer experience and retention
Collaborate with internal teams to resolve customer issues efficiently
Qualification
Required
Bachelor's degree (recent graduates encouraged to apply)
2–3 years of experience in the banking or financial services domain
Experience in banking customer care, call center, or support roles is acceptable
Strong communication and interpersonal skills
Customer-centric mindset with problem-solving abilities
Basic understanding of banking products and services
Ability to work in a fast-paced, client-facing environment
Preferred
Prior experience as a Relationship Banker, Customer Service Representative, or Banking Associate
Familiarity with retail banking systems and CRM tools
Knowledge of compliance and regulatory standards in banking
Benefits
Opportunity to grow within the banking industry
Professional development and training
Competitive compensation and benefits
Supportive and collaborative work environment
Company
Diverse Lynx
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions.
1001-5000 employees
H1B Sponsorship
Diverse Lynx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Sujata Varma
CEO
Recent News
Company data provided by crunchbase