Braze · 4 hours ago
Senior Platform Software Engineer I
San Francisco, CA
Part-time
Hybrid
Mid, Senior Level
$129K/yr - $232K/yr
5+ years expBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. The Senior Platform Software Engineer I will be responsible for building, maintaining, and evolving Braze's internal infrastructure as a service platform, collaborating with engineering teams to enhance reliability and efficiency through automation and innovative solutions.
AnalyticsCRMMarketingMarketing AutomationSoftware
Responsibilities
Partner with Braze's engineering teams on:
+ Defining and implementing IaaS productions that will help them build and deploy quicker
+ Make monitoring and alerting alerts on symptoms and not on outages
+ Ensure that Braze meets our strict enterprise-grade SLAs with customers
Develop Braze's embedded frameworks that enable large-scale distributed processings
+ Design, build, and operate internal software frameworks that power Braze's asynchronous and background processing systems at massive scale
+ Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute trillions of jobs per day across a globally distributed platform
+ Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
+ Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
+ Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
Develop Braze's internal Infrastructure as a Service platform (IaaS):
+ Develop, implement, and maintain the software services that provide custom infrastructure services
+ Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management
+ Reduce operational pain and improve the day-to-day workflow of Braze's engineering teams by building automation into our IaaS platform
Manage incidents:
+ Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
+ Use your on-call shift to prevent incidents from ever happening
+ Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc
Qualification
Required
5+ years of full-stack development experience
You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
Have an urge to collaborate, document, and deliver quickly
Collaborating across the global remote teams, often working asynchronously
Document everything so you don't need to learn the same thing (or plan the same work) twice
Delivering fast to delight our customers - even internal ones
Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
Have a desire to solve everyday challenges facing software engineers and automate their toil away
Have an excellent ability to manage multiple tasks and expectations at once
Experienced in working on large-scale API-driven systems
Experienced in application and systems observability
Experience in building/automating Kubernetes-based operators/custom resources
Benefits
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Company
Braze
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.
1001-5000 employees
H1B Sponsorship
Braze has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (10)
2023 (5)
2022 (16)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$314.29MKey Investors
SnowflakeMeritech Capital PartnersBattery Ventures
2025-04-10Post Ipo Equity· $139.19M
2023-06-21Grant
2021-11-17IPO
Leadership Team
Astha Malik
Chief Business Officer - Braze (NASDAQ:BRZE)
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