Nordstrom · 15 hours ago
Manager - Alterations & Tailoring - Oak Park Mall
Overland Park, KS
Full-time
Onsite
Mid Level
$59K/yr - $98K/yrNordstrom is a leading fashion retailer, and they are seeking an Alterations and Tailor Shop Manager. The role involves teaching, coaching, and developing employees to provide excellent customer service while managing the department's workload and expenses.
E-CommerceFashionRetail
Responsibilities
Teach, coach and develop employees to provide customers with the best service possible
Identify, recruit and hire the best talent
Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards
Ensure the department workload is organized and items are completed by date promised
Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner
Manage office and labor expenses
Qualification
Required
Previous experience in alterations/tailoring
An understanding of safe and proper use of all equipment in the shop
The ability to communicate clearly and professionally with co-workers and customers
A high level of ownership, accountability and initiative
The ability to work a flexible schedule based on department and store needs
Preferred
A high school diploma, or equivalent
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
Founded in 1901
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
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