NEOGOV · 1 day ago
Captain (WMS Band 2 - Internal Applicants Only)
Multiple Locations Statewide, WA
Full-time
Onsite
Senior Level
$112K/yr - $123K/yr
5+ years expNEOGOV is part of the Washington State Liquor and Cannabis Board, which promotes public safety and health through the enforcement of liquor and cannabis laws. The Captain role oversees the Tobacco Tax and Vapor Enforcement Unit, leading a specialized enforcement program to prevent contraband trafficking and ensure lawful distribution of tobacco and vapor products across the state.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Lead, plan, organize, and oversee organizational operations to ensure effective and efficient performance
Optimize use of agency resources and enhance employee effectiveness through coaching, mentoring, performance evaluations, and professional development
Promote clear, consistent communication across the organization and uphold high standards of ethical, professional, and inclusive conduct
Serve as a middle manager providing direction, guidance, and support to administrative staff and first-line supervisors
Review supervisory work to ensure adequate coverage of divisional responsibilities and adherence to agency policies and procedures
Coach, counsel, and, when necessary, initiate disciplinary actions for employees; investigate citizen complaints related to staff conduct
Conduct annual performance evaluations and recommend improvements to policies, procedures, and work methods
Lead and manage program officers, ensuring efficient use of resources and consistent statewide communication
Establish statewide goals aligned with divisional and agency strategic priorities
Manage and administer headquarters office operations
Oversee statewide tobacco law enforcement services in alignment with agency policies and enforcement philosophy
Represent the agency in meetings with citizens, elected officials, tribal governments, licensees, media, and other stakeholders at local, state, and federal levels
Participate as a member of the division management team, contributing to statewide policy development, decision-making, and performance reporting
Ensure consistent application of policies and procedures across the state and collaborate with other captains on standardization efforts
Lead process improvement initiatives using Lean principles and structured problem-solving methods
Analyze program activities and evaluate employee performance, productivity, and the effectiveness of statewide tobacco tax and vapor enforcement efforts
Build and maintain strong relationships with government officials, community leaders, and the public to support agency objectives
Attend departmental, inter-departmental, and inter-governmental meetings and participate in management policy discussions
Supervise, motivate, train, mentor, schedule, and evaluate staff; resolve interpersonal conflicts and investigate internal complaints
Perform administrative duties, attend or deliver training, and maintain communication with law enforcement partners statewide
Provide oversight of ATF/LCB Lieutenant activities and manage asset-sharing programs
Coordinate participation in joint federal-state and multi-state task forces and manage related asset-sharing funds
Interview and recommend candidates for enforcement, support, supervisory, and managerial positions
Complete special assignments for division leadership and support other agency divisions as needed
Exercise law enforcement authority in accordance with state and federal laws and constitutional requirements
Qualification
Required
Seven years (7) of combined relevant professional experience as an active commissioned law enforcement and education in business administration, public administration, criminal justice, police science, or a closely related field
5 years as an LCB Enforcement Lieutenant
Associate's degree = 2 years
Bachelor's degree = 4 years
Master's degree = 5 years
Benefits
A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
Paid Vacation, Leave, and Holidays
Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
Training and career development programs (including online courses and LinkedIn Learning)
A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
Generous wellness program (we offer reimbursements for certain fitness related activities)
Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
Free parking
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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