Prisma Health · 9 hours ago
Epic Ambulatory Analyst Sr. FT, Days, - Remote
United States
Full-time
Remote
Senior Level
5+ years expPrisma Health is dedicated to transforming healthcare for the benefit of the communities it serves, and they are seeking a Senior Epic Ambulatory Analyst to lead the analysis of clinical, business, and technical processes. The role involves providing advanced technical expertise, managing system upgrades, mentoring team members, and ensuring the successful implementation of Epic modules and workflows.
Health CareHospitalMedical
Responsibilities
Lead position in analyzing clinical, business and/or technical processes and problems and formulating and developing recommendations for new and modified systems that meet client and/or internal project requirements
Provides more advanced technical expertise than that of an Application Analyst in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Is generally assigned more complicated work efforts
Gathers and works with departments to prioritize development initiatives and activities
Provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs
Translates departmental requests into business functional requirements
Performs financial analysis/business plan/impact assessment
Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts
Ability to perform a variety of complicated tasks and may lead and direct the work of others
A wide degree of creativity and latitude is expected as part of the job performance as well as the ability to rely on judgment and experience to accomplish goals
Manages system upgrades and large projects
Responsible for oversight of assigned Epic modules, workflows and system configuration
Mentors Associate and Mid- level I/S Analysts in their roles and supervises work efforts as directed
Coordinates the preparation, installation, deployment and production support of applications and Epic modules, including workflow analysis and flow charting, design specifications, programming and/or building, testing, training and implementation
Manages the purchase of appropriate hardware/software for new projects - under the direction of the respective IS Project Manager
Develops a timeline for implementation and ensures that all steps are taken to close all outstanding issues regarding the new implementation
Codes programs, maintains application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
Develops creative uses of existing technology or finds ways to expand the use of technology in existing areas
Accepts final responsibility for testing and debugging software before final deployment
Responsible for coordinating efforts for assigned Epic modules
Takes a lead role in maintaining customer relations and resolving customer issues related to software applications before involving the Manager
Interacts with users to develop plans to resolve their problems regarding the use of applications
Responsible for I/S communications to assigned departments concerning system status, downtime plans or other specific I/S involved events using various means such as the I/S intranet page, global emails, etc
Functions as the primary technical liaison with the respective vendor(s) for all implementation and post implementation activities of specific Epic modules
Functions as the lead department contact and provides project management support as required
Maintains application contingency plan documentation for assigned areas, ensuring the plan is updated and tested at least once annually
Mentors and trains assigned team members on internal standards for implementation planning, work plan development, project management, system support and customer service, including Epic and legacy systems as assigned
Prioritize and implement change control to all assigned systems and modules
Completes tasks on time and meet assignment dates
Checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version
Manages the work of others and assures tasks are completed on time
Communicates with assigned departments, Epic representatives and Prisma Health end user community and acts as the "hub" of communication between the department and Prisma Health IS
Investigates, identifies and prepares proposals to solve specific operational problems with all clinical operational areas, partnering with the department Director, Managers, and Supervisors of those departments
May create training materials
Incorporate various learning techniques to achieve desired outcomes
Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
Five (5) years of experience in EPIC or integrated EMR experience
Information technology experience in a business, computer science or healthcare setting
Epic certification in assigned Epic application discipline
Presentation skills
Communication skills
Interpersonal skills
Ability to multi-task
Preferred
Master's degree
Company
Prisma Health
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CDA Foundation
2024-07-30Grant
Leadership Team
Mark O'Halla
President & CEO
B
Barrett Ludley
Facility Chief Financial Officer
Recent News
2026-01-16
Precedence Research
2025-09-09
Company data provided by crunchbase