AAA · 1 day ago
Senior Production & Ops Support Coordinator, Via
Walnut Creek, CA
Full-time
Hybrid
Mid, Senior Level
$77K/yr - $115K/yr
4+ years expAAA Mountain West Group is seeking a Senior Production and Operations Support Coordinator to oversee the operational workflow for their owned media channels. This role involves managing essential relationships across editorial, advertising, and production to ensure timely and on-budget content delivery.
Business DevelopmentFinanceFinancial ServicesLeisureNon ProfitService IndustryTransportationTravel
Responsibilities
Synchronize production calendars, asset trackers, and content inventory systems across print, digital, and podcast channels
Own the vendor and contractor onboarding process from initial set-up and compliance to financial payment
Process and track all invoices for editorial, design, advertising, and production to ensure timely payment
Manage digital file production, ensuring version control and accessibility for internal teams
Work directly with the editorial team and content production logistics, assisting the Managing Editor in stewarding content progress from draft to publication
Build landing and article pages using the proprietary content management system
Manage the Member Stories program by creating and launching Logiforms for Member questions
Own the email production schedule, book recurring house ads and email KPI tracking
Manage advertising operations and sales support
Optimize creative workflows by managing end-to-end print and digital artwork approvals
Represent the Via brand at trade shows and industry events; manage on-site logistics, stakeholder engagement, and magazine fulfillment for Members and advertisers
Independently serve as the operational liaison for outside sales representatives, generating reports and preparing professional collateral that aligns with MWG brand standards
Qualification
Required
High School Diploma plus 4-6 years experience in an administrative, production, or coordinator role within a publishing, media, or marketing environment
Excellent written and verbal communication skills
Demonstrated ability to manage multiple projects and competing deadlines with minimal supervision, exercising sound judgment and independence in administrative tasks
Strong proficiency in Google Workspace and working knowledge of Adobe Creative Cloud
Proficiency with content management systems and understanding of production workflows to track progress
Proven ability to independently cultivate and manage professional relationships with external partners, vendors, and advertisers while serving as a cross-functional liaison
Preferred
Bachelor's degree preferred in Communications, Marketing, Journalism, or a related field
Benefits
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
Company
AAA
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 65+ million Members.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Primi, SHRM-SCP
Sr. Compensation Partner
Jianna Conway
Partnership Marketing Manager
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