Unity South APAC (SEA, ANZ, IND Subcont.) · 3 days ago
Team Lead Programmatic Support Engineer
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$104K/yr - $157K/yrUnity South APAC is a leading platform for creating and growing games and interactive experiences. They are seeking a Team Lead for Programmatic Support Engineers to manage a team, optimize platform integrations, and improve operational efficiency while collaborating with various departments to enhance revenue and partner satisfaction.
Computer Software
No H1B
Responsibilities
Manage and mentor a team of 6 Technical OMS, including goal setting, performance feedback, and career development
Own DSP integration health, including onboarding, upgrades, QPS configuration, throttling rules, and endpoint performance
Act as the escalation point for complex issues such as spend drops, delivery gaps, discrepancies, IVT blocks, and bugs
Partner with Product, Data Science, and BI to run experiments that improve margin, efficiency, and DSP spend
Build and maintain dashboards, documentation, and operating processes to scale support and reduce manual work
Qualification
Required
Significant experience in programmatic advertising, ad operations, or technical account management, ideally in mobile
Prior people management experience, including leading technical or operations-focused teams
Strong understanding of DSP/SSP integrations, QPS optimization, throttling, and exchange dynamics
Hands-on experience working with SQL, logs, or performance monitoring and telemetry tools
Proven ability to lead cross-functional technical projects and translate issues into business impact
Preferred
Experience with mobile SDK-based monetization or in-app exchanges
Familiarity with IVT filtering, ad quality tooling, or fraud investigations
Background in discrepancy resolution or technical support engineering
Experience building documentation, tooling, or automation to reduce operational overhead
Benefits
Comprehensive health, life, and disability insurance
Commute subsidy
Employee stock ownership
Competitive retirement/pension plans
Generous vacation and personal days
Support for new parents through leave and family-care programs
Office food snacks
Mental Health and Wellbeing programs and support
Employee Resource Groups
Global Employee Assistance Program
Training and development programs
Volunteering and donation matching program
Company
Unity South APAC (SEA, ANZ, IND Subcont.)
Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase