TerrAscend · 13 hours ago
Wellness Associate - Full Time
Phillipsburg, NJ
Full-time
Onsite
Entry Level
$17/hr - $17/hr
1+ years expTerrAscend is a trusted, award-winning cannabis retail brand known for its emphasis on education and customer service. The Wellness Associate will provide compassionate and professional customer service to patients, assisting with cannabis recommendations and ensuring a delightful customer experience.
CannabisClinical TrialsHealth CareMedicalPharmaceutical
No H1B
Responsibilities
Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration
Management of patient records through the systems
Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate
Maintain knowledge of state regulatory requirements and guidelines
Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security
Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs
Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
Complete the required state mandated training program
Any other tasks assigned by Management
Qualification
Required
Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
At least one (1) year of customer service, retail, or related experience preferred
Cannabis experience a plus
Must be flexible regarding work schedule, including evenings, weekends, and holidays
Ability to work well within a team environment
Benefits
Comprehensive Health Coverage
Mental Health & Wellness Support
Flexible Paid Time Off (PTO)
Employee Assistance Program (EAP)
Paid Parental Leave
401(k) with Company Match
Pet Insurance
Employee Discounts
Recognition Program
Disability & Life Insurance
Company
TerrAscend
TerrAscend is a cannabis company that provides products, brands, and services to the cannabinoid market.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$639.07MKey Investors
FocusGrowth Asset ManagementStearns BankPelorus Equity Group
2025-07-09Post Ipo Debt· $57.77M
2024-08-02Post Ipo Debt· $140M
2023-06-27Post Ipo Debt· $25M
Leadership Team
Ziad Ghanem
President and Chief Executive Officer
Lynn K. Gefen
Chief People and Legal Officer and Corporate Secretary
Recent News
MarketScreener
2025-12-30
Company data provided by crunchbase