Johnson County Community College · 18 hours ago
Program Coordinator, Continuing Education
Edgerton, WI
Full-time
Onsite
Mid, Senior Level
$55K/yr - $72K/yr
4+ years expJohnson County Community College (JCCC) inspires learning to transform lives and strengthen communities. The Program Coordinator supports this mission by developing, managing, and promoting open enrollment courses and related instructional services, overseeing the CDL and NARS programs, and supervising staff.
Higher Education
Responsibilities
Hire and onboard a large team of WDCE instructors and contractors
Review expectations, roles, and responsibilities; address instructor questions or concerns
Supervise, motivate, encourage, and mentor WDCE instructors
Assist instructors with issues or escalations
Monitor staff work to ensure guidelines and procedures are followed. Foster a collaborative, supportive, and high-performing team environment
Support the development and delivery of training programs
Identify resources, schedule courses, coordinate instructors, and gather materials
Provide training on technology, systems, and tools relevant to each program
Partner with instructors and subject matter experts to develop and update curriculum and Essential materials
Ensure training programs remain relevant, effective, and comprehensive
Schedule and implement ongoing open-enrollment Essential courses
Establish and maintain clear communication channels between instructors and JCCC staff
Serve as a point of contact for training participants, addressing inquiries and providing accurate information
Ensure a positive learning experience for students through timely issue resolution
Assist in the development and implementation of standardized WDCE processes and procedures
Drive best practices and improve overall training capabilities
Gather feedback from participants and instructors
Identify areas for improvement and implement enhancements
Lead efforts that promote operational excellence, continual improvement, and teamwork
Maintain accurate, complete, and up-to-date program and activity records
Ensure compliance with applicable state and federal regulations
Track program progress and performance metrics
Prepare accurate and timely reports to support transparent, informed decision-making
Assist with the development of marketing plans to promote open-enrollment programming
Meet established program goals and metrics, including enrollment and revenue
Monitor enrollment trends and program performance
Lead the development of short-term and long-term strategies for program improvement, engagement, and growth
Expand variety, quality, and innovation of classes, events, and content
Assist in identifying resources and special projects in collaboration with other Branch areas
Support innovative workforce solutions and branch-wide initiatives
Other duties as assigned
Qualification
Required
Bachelor's Degree or 4+ years of relevant experience
Preferred
Master's Degree
Strong interest in WDCE
Experience working with WDCE programs
1+ year supervisory experience
Benefits
Health insurance with some employer paid options.
Life insurance & AD&D (employer provided)
Retirement plans (403(b), 457(b), and KPERS)
Employer paid 8% contribution into a 403(b) no match required
Paid time off (vacation, sick, personal, and floating holidays)
14 days of paid holidays
Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
Tuition reimbursement / assistance for non‑JCCC courses for employee
Free access to the Gym on campus for all employees and dependents
Discount to the Hiersteiner Child Development Center
Snow days
Professional development funding and training opportunities
Mentorship program
Recognition and awards programs
Employee wellness programs
Company
Johnson County Community College
With 44,000 students enrolled in credit and continuing education classes each semester, Johnson County Community College is the largest institution of undergraduate education in the state of Kansas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Debbie Rulo
Director - Business Development & Strategic Partnerships
Jeff Davis
INSTRUCTOR
Company data provided by crunchbase