Incedo Inc. · 1 hour ago
Technical Lead
South San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expIncedo Inc. is seeking a highly skilled professional with strong domain expertise in Patient Engagement and Support Programs. The role involves collaborating with business, technology, and data teams to deliver scalable and patient-centric solutions across multiple workstreams including affordability, onboarding, and adherence.
AnalyticsConsultingFinancial ServicesIT ManagementLife ScienceSoftwareTelecommunications
Hiring Manager
Kashish Bhalla
Responsibilities
Partner with business and clinical stakeholders to design, implement, and optimize patient support solutions across multiple workstreams
Translate business requirements into functional and technical specifications
Support solution design, integration strategy, and data flow across CRM, cloud, and analytics platforms
Collaborate with engineering, AI/ML, and data teams to enable intelligent, data-driven patient experiences
Ensure alignment with compliance, privacy, and regulatory standards in Life Sciences
Lead Salesforce (SFDC) and Patient CRM integrations to support affordability programs
Enable seamless data exchange using Mulesoft integrations
Support benefits investigation and financial assistance workflows
Design and enhance patient-facing applications and digital touchpoints
Support end-to-end patient journey mapping and optimization
Work closely with frontend and backend teams for system integrations
Enable intelligent patient onboarding using AI-enabled digital tools
Support consent management and compliant data capture
Collaborate on building scalable onboarding workflows integrated with CRM systems
Support adherence solutions leveraging smart/IoT device integrations
Partner with AI/ML teams to identify adherence friction points
Enable data pipelines and analytics for adherence insights
Lead data engineering initiatives to enable personalized and predictive patient insights
Drive analytics platforms supporting patient care concepts
Collaborate with data science teams for advanced predictive modelling
Qualification
Required
8–12+ years of experience in Life Sciences, Healthcare IT, or Patient Engagement platforms
Strong understanding of patient support programs, digital health solutions, and CRM ecosystems
Hands-on experience working with AWS-based architectures and data platforms
Ability to work across business, engineering, and data teams
Strong communication, documentation, and stakeholder management skills
Preferred
Experience with AI/ML solutions in healthcare
Exposure to Snowflake, IoT-based health devices, or real-world evidence platforms
Prior experience working with pharma patient services or hub programs
Company
Incedo Inc.
Incedo is a New Jersey headquartered, digital, data analytics and technology services firm.
1001-5000 employees
H1B Sponsorship
Incedo Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (108)
2024 (145)
2023 (97)
2022 (114)
2021 (54)
2020 (67)
Funding
Current Stage
Late StageLeadership Team
Nitin Seth
Co-Founder and Chief Executive Officer
Recent News
Company data provided by crunchbase