Snap Inc. · 12 hours ago
Head of Retail, Specs
Los Angeles, CA
Full-time
Hybrid
Director/Executive
$190K/yr - $284K/yr
10+ years expSnap Inc. is a technology company that empowers people to express themselves and connect with the world. They are seeking a Head of Retail for Specs to build and scale a global retail strategy that integrates physical and digital experiences, focusing on creating a world-class brand experience and a data-driven retail ecosystem.
Computer Software
Responsibilities
Build the end-to-end global retail strategy, integrating physical, digital and experiential touchpoints, and operational procedures, including inventory, security, repairs, fulfillment and customer support
Partner with Product and Marketing to develop the omnichannel retail model, defining the role of stores, pop-ups, e-commerce, creators and community hubs
Set the long-term expansion roadmap: market prioritization, store formats, rollout pacing and flagship strategy
Own and build dashboards to track retail KPIs including traffic, conversion, customer satisfaction, revenue, retention and demo engagement
Create an iconic in-store experience where hands-on demos, education and creative exploration are core, partnering with creative store designers on architecture, layout, lighting, visual merchandising and sensory experience
Develop programming for launches, events, creators, cultural partnerships and community activations. Establish luxury-level service standards inspired by premium tech, hospitality and fashion
Build and lead a global retail organization, developing high-performing, inclusive teams; partner with agencies on the hiring strategy for best-in-class brick & mortar staff. Initiate, develop, and manage the training program to ensure consistent, high-quality in-store education and service
Qualification
Required
BS/BA degree or equivalent years of experience
10+ years in retail leadership within tech, emerging technologies, luxury or experiential retail
Proven experience building or scaling omnichannel retail for an innovative brand
Expertise in turning stores into immersive, high-touch education and storytelling environments
Experience using insights and analytics to shape product strategy, marketing and retail design
Strong strategic instincts balanced with operational discipline and a love for building from scratch
Track record of building inclusive, high-performing teams across multiple markets
Ability to lead cross-functional teams and influence senior stakeholders
Benefits
Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success
Company
Snap Inc.
Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate.
5001-10000 employees
H1B Sponsorship
Snap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (394)
2024 (366)
2023 (332)
2022 (356)
2021 (318)
2020 (237)
Funding
Current Stage
Late StageLeadership Team
Derek Andersen
Chief Financial Officer
Edesa Betkolia
CFO Operations Lead
Recent News
2025-02-12
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Social Media Today
2025-02-08
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