Business Manager jobs in United States
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MarineMax · 15 hours ago

Business Manager

MarineMax is a leading company in the finance and insurance sector, and they are seeking a Business Manager to drive financial performance and enhance customer satisfaction. The role involves optimizing deal management, ensuring regulatory compliance, and fostering collaboration across teams to align with the company's strategic goals.

Financial Services
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Responsibilities

Embrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company’s goals
Ensure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager
Implement the F&I process in every transaction and maintain annual F&I certification
Actively participate in all F&I team meetings and training sessions to enhance knowledge and skills
Assess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions
Stay current on lender programs and F&I ancillary products, ensuring comprehensive understanding and alignment with company objectives
Build and maintain strong professional relationships with lenders, product providers, and technology partners, ensuring consistent support and compliance with business goals
Maintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates
Resolve all administrative issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days
Oversee the completion of all title/registration and USCG documentation processes for each transaction
Ensure proper documentation for factory warranty registrations and outboard extended warranty registrations, and oversee the transfer of factory and F&I product warranties
Proactively run lost sale reports to identify refinance and unsold warranty opportunities
Address and resolve customer concerns promptly, maintaining a professional and knowledgeable image in all interactions
Actively participate in boat shows, selling events, and promotional activities such as Getaways! to engage potential customers and enhance brand visibility
Perform additional duties as assigned

Qualification

Financial performance managementRegulatory complianceDeal managementCustomer finance assessmentF&I certificationCustomer serviceLeadershipProblem-solvingRelationship building

Required

Strong leadership skills
Proactive problem-solving abilities
Commitment to delivering superior customer experience
Understanding of company's strategic goals
Adherence to all company, state, and federal laws and regulations
Implementation of the F&I process in every transaction
Annual F&I certification
Participation in all F&I team meetings and training sessions
Assessment of customer finance needs
Processing of credit applications
Offering loan payment options through a consultative approach
Knowledge of lender programs and F&I ancillary products
Building and maintaining strong professional relationships with lenders, product providers, and technology partners
Daily deal management of the Revenue Projection Report (RPR)
Resolution of administrative issues related to products, providers, and lenders
Completion of title/registration and USCG documentation processes
Proper documentation for factory warranty registrations and outboard extended warranty registrations
Transfer of factory and F&I product warranties
Running lost sale reports to identify refinance and unsold warranty opportunities
Addressing and resolving customer concerns promptly
Participation in boat shows, selling events, and promotional activities
Ability to meet or exceed monthly and annual F&I profit and penetration targets
Ensuring on-time delivery of boats and accurate title/registration documentation
Providing world-class customer service while maintaining compliance with regulations and company policies

Company

MarineMax

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MarineMax is a new and used boat dealer and yacht broker, and the largest Sea Ray dealer in the world.

Funding

Current Stage
Public Company
Total Funding
$950M
2023-07-13Post Ipo Debt· $950M
1998-06-03IPO

Leadership Team

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Bobbie Jo Fenske-Luffman
Senior Human Resources Business Partner
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Kristi Frias
Senior Human Resources Business Partner
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Company data provided by crunchbase