Smartsheet · 22 hours ago
UX Researcher I
Bellevue, WA, USA
Full-time
Hybrid
Entry Level
$110K/yr - $144K/yr
3+ years expSmartsheet is a company that has been helping teams achieve their goals for over 20 years by providing seamless work management solutions. They are looking for a UX Researcher I to conduct research projects, distill insights, and support product design decisions to enhance user experiences. This role involves collaborating with cross-functional teams and applying various research methodologies to inform product development.
Cloud ManagementEnterpriseSaaSSoftware
Responsibilities
Conduct & support research projects from end-to-end within a product area, with supervision and guidance
Distill research data into insights and actionable recommendations that impact features and product teams
Present research findings and represent user insights effectively to working teams and stakeholders, including UX designers, product managers, and engineers
Apply appropriate evaluative research methods to answer product and design questions, with direction
Manage all stages of the research process, with guidance, including plan development, recruiting coordination, execution, synthesis, and reporting
Actively learn about Smartsheet's business, product, and user needs, leveraging this knowledge to inform your research and collaborations
Align immediate research tasks and project planning with overarching business goals and product area objectives
Seek out feedback and mentorship from more experienced researchers to continuously improve your research craft
Take ownership and accountability for your assigned work, following through on commitments and timelines
Build trust with team members and stakeholders through responsiveness, timeliness, and by involving partners in the research process
Support other duties as needed
Qualification
Required
Less than 3 years of experience in UX research or a related field
Familiarity with various UX research methodologies, particularly evaluative methods such as usability testing, interviews, and surveys
An understanding of basic user needs for specific product areas and the ability to use this knowledge to propose and inform research studies
Basic understanding of overarching business goals and primary objectives of product areas
Strong communication and presentation skills, with the ability to convey complex ideas clearly and authentically
The ability to receive and respond to feedback constructively and with an open mind
A self-motivated, detail-oriented, and collaborative team player mindset
Curiosity about the world of design and product development
A Bachelor's or Master's degree in a related field (e.g., Psychology, Human-Computer Interaction, Journalism, Anthropology, Communication, Design, etc.) or equivalent practical experience
Must be legally eligible to work in the US on an ongoing basis
Benefits
HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Company
Smartsheet
Smartsheet is a cloud-based work management platform that empowers collaboration, drives better decision-making, and accelerates innovation.
1001-5000 employees
H1B Sponsorship
Smartsheet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (59)
2023 (46)
2022 (57)
2021 (32)
2020 (41)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Insight PartnersSutter Hill Ventures
2024-09-24Private Equity
2024-09-24Post Ipo Debt· $3.2B
2024-09-24Acquired
Leadership Team
Min Wang
VP, Digital Marketing
Daniel Bloom
Director, Strategic Solutions
Recent News
2026-01-23
Company data provided by crunchbase