RiskSpan · 5 hours ago
Mortgage Servicing Product Analyst – Financial Services
Reston, Virginia
Full-time
Onsite
Entry, Mid Level
2+ years expRiskSpan is a leading source of analytics, modeling, data, and risk management solutions for the Consumer and Institutional Finance industries. They are seeking a highly analytical and detail-oriented Mortgage Servicing Product Analyst to support mortgage servicing operations and align regulatory compliance with platform functionality.
AnalyticsData VisualizationFinancial ServicesRisk ManagementService Industry
No H1B
Responsibilities
Analyze and document current-state mortgage servicing workflows, identifying gaps and improvement opportunities
Define and manage business rules and functional requirements that support servicing operations and regulatory compliance
Translate servicing guidelines from agencies (Fannie Mae, Freddie Mac, FHA, VA, USDA) into actionable product features
Collaborate cross-functionally with servicing, product, and engineering teams to refine requirements and deliver enhancements
Develop and maintain Agile artifacts, including user stories, acceptance criteria, and backlog grooming inputs
Conduct impact assessments for regulatory and policy changes, contributing to roadmap planning
Support user acceptance testing (UAT) and ensure enhancements meet business and compliance objectives
Monitor user feedback and product performance to recommend continuous improvements
Qualification
Required
Bachelor's degree in Business, Finance, Computer Science, or a related field
2+ years of experience in mortgage servicing, product analysis, or business systems analysis
Strong understanding of GSE and government agency servicing guidelines and compliance standards
Proficiency with data analysis and visualization tools (e.g., Excel, SQL, Tableau)
Experience working with Agile teams and tools such as Jira and Confluence
Demonstrated ability to define detailed business logic and translate it into functional requirements
Excellent communication and organizational skills, with the ability to work across business and technical teams
Preferred
Experience with industry servicing platforms such as Black Knight MSP, Sagent, or LoanServ
Familiarity with Agile/Scrum methodologies and practices
Product Owner or Business Analysis certification (e.g., CSPO, CBAP) is a plus
Company
RiskSpan
RiskSpan Provides Risk Advisory, Managed Analytics And Technology Solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bernadette Kogler
Chief Executive Officer
Suhrud Dagli
Co-Founder
Recent News
2025-11-19
2025-10-18
Company data provided by crunchbase