Pregis · 4 hours ago
Electromechanical Field Service Technician
Pregis is a company focused on providing innovative and customer-centric packaging solutions. The Electromechanical Field Service Technician is responsible for the installation, repair, maintenance, and management of Pregis Packaging equipment, while effectively communicating with various stakeholders about technical and non-technical information.
Industrial
Responsibilities
Deliver in-field support and optimize material delivery systems
Implement comprehensive preventive maintenance schedules, including machine tracking and monitoring of equipment and material utilization
Conduct hands-on demonstrations of Pregis systems and delivered end-user training on operational procedures and preventative maintenance
Troubleshot film, consumable, and machinery issues while generating detailed quality control reports
Ensure timely and thorough completion of all service-related documentation
Perform thorough system inspections and advises clients on proactive measures to reduce unplanned outages and maintain workflow continuity
Functions as the primary technical resource for assigned products, providing expert-level troubleshooting and maintaining up-to-date knowledge of product operations and applications
Maintains accuracy and completeness in the preparation of all required documentation
Maintains inventory control for parts and tools and ensures thorough documentation and reporting of completed service work
Executes debugging and correction of operating procedures and mentors others in troubleshooting methodologies
Coordinates and facilitates field testing of new products, updates, and change orders, analyzing equipment performance and delivering comprehensive reports and documentation
Maintains precise and current records for all co-managed parts and tool inventories
Consistently adheres to full compliance with established financial and operational policies and procedures
Available to travel upon request to provide support at other service locations across North America
Supports and develops Field Services staff through problem-solving collaboration and may oversee assigned customer or account portfolios
Qualification
Required
Mechanical assembly skills and ability to read blueprints/manuals/electrical schematics
Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude
Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels
Ability to work successfully with little to no direct supervision
Effective time management and cost control skills
A clean driving record is required (company car is provided)
Availability to travel daily Monday to Friday within an assigned territory
Ability to occasionally lift or move up to 50 lbs
Familiarity with Microsoft Office applications
Walking extended distances
Standing for extended times up to 75% of the day
This role requires up to 50% travel
Preferred
Associate's degree or equivalent from 2-year college
At least 5 years of related experience and/or training
Benefits
Company car is provided
Company
Pregis
Peak Season, Controlled. Turn seasonal chaos into predictable performance.
H1B Sponsorship
Pregis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-05Acquired
Recent News
2025-08-13
Company data provided by crunchbase