Melick & Porter, LLP · 4 hours ago
IT Manager
Greater Boston
Full-time
Onsite
Senior Level
5+ years expMelick & Porter, LLP is a litigation-focused law firm delivering trial and appellate representation across New England and select matters nationwide. They are seeking an IT Manager to oversee technical and administrative IT functions, infrastructure, and customer service for the firm’s attorneys and staff, ensuring high availability and compliance with IT standards.
EmploymentLaw EnforcementLegalProfessional Services
Hiring Manager
Michael J. Mazurczak
Responsibilities
Identifies, responds, and resolves IT related issues, incidents, or requests, with a commitment to timeliness & customer service
Collaborates with members of the executive team to identify ways to assist the Firm in achieving business and financial goals. Understands and aligns with a culture of risk reduction
Manages and oversees all technology and software applications, to include backup and disaster recovery environments
Ensures that IT and network infrastructure adequately support the Firm’s computing, data processing, and communications needs within a high availability model for continuous 24/7 operations
Participates in training, audits, system readiness tests, and assists the firm in maintaining its compliance obligations
Communicates goals, projects, and timelines of the Firm and plans ways to execute those goals within the department
Assists as the top contact for end users and resolves technology issues as needed
Guides the firm’s implementation and responsible use of AI-enabled features in legal and productivity software
Advises and oversees selection and migration to new billing and practice-management systems
Assesses client IT requirements
Experience working with enterprise infrastructure and modern networking technology, to include switches, firewalls, circuits, and access points
Plans, designs, implements, and supports various Microsoft cloud technologies
Maintains and monitors the use of the document management system
Supports and maintains Microsoft 365 for email, messaging, Office, endpoint management products, MFA and other applications
Assists with answering escalated Service Desk requests and handles general hardware and software issues on end user systems
Performs other related duties as required or assigned, some of which may be essential to the position
Oversees projects and assignments within the IT department
Leads efficient operation of the team so that prompt modernization and upgrades are performed as needed
Conducts performance evaluations that are timely and constructive
Provides mentorship and guidance to team members and assists in their professional development, expertise, and career
Qualification
Required
Bachelor's degree required
Extensive experience in Microsoft cloud technology is required, certification is preferred
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Excellent ability to conceptualize business goals and develop orderly processes to accomplish those goals
Excellent managerial skills
Thorough understanding of information technology and information technology systems
At least 5-10 years of experience in administration of information systems and technology, with a progressive trend in responsibilities
Extensive experience with computers and software applications including Office 365
Experience in Local and Wide Area Networks and computer peripherals
Document management and the underlying workflows
Ability to manage and delegate effectively
Strong analytical and report writing skills
Demonstrates poise, tact and professionalism
Excellent interpersonal skills along with strong verbal and written communication skills
Ability to plan and carry out responsibilities independently and work under limited supervision
Ability to effectively interface with senior management
Ability to work with cross functional groups throughout all levels of the organization and participate in the problem-solving process
Ability to organize and prioritize work and meet required deadlines
Ability to lift 50# during installation and maintenance of Enterprise level IT equipment
Preferred
Certifications such as CISSP, CISM, Network+, Security+, PMP or in Microsoft Azure are highly desirable
Prior law-firm or professional-services experience preferred
Knowledge of AI-enhanced productivity tools and emerging legal-tech trends preferred
Company
Melick & Porter, LLP
We know our way around a courtroom. We are a firm of trial attorneys.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Davis
Senior Partner
Carolyn Miller
Senior Partner
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