Desktop Support Specialist jobs in United States
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Infojini Inc · 5 hours ago

Desktop Support Specialist

positionLos Angeles, CA
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$28/hr - $30/hr
date0+ years exp

Infojini Inc is seeking a Desktop Support Specialist to provide technical support to users at Keck Medicine of USC. The role focuses on troubleshooting desktop hardware and software issues, assisting with installations, and improving IT processes.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Provide technical and troubleshooting assistance to Keck Medicine of USC end users as required
Adhere to Keck Medicine of USC IT processes and practices
Identify and recommend ways to improve processes to Keck Medicine of USC IT Client Services team
Communicate and escalate customer service issues to management to resolve quickly and efficiently
Responds to questions from users or escalates their issues to an IT manager at Keck Medicine of USC IT
Assist in the installation, repair and maintenance of workstations at all Keck Medicine of USC hospitals and clinic locations
Prepares defective parts for shipment to the manufacturer
Assist in maintaining records or parts inventory for spare equipment
Attends vendor training workshops to gain proficiency in workstation and peripheral equipment servicing
Ability to perform on-call duties
Performs other duties as assigned

Qualification

Desktop supportSCCMCernerFootprintsKronosTechnical troubleshootingCommunication skills

Required

Clear and effective communication skills
Minimum 6 months' experience in IT up to two years required
Experience with or exposure to Cerner
Experience with or exposure to Footprints
Experience with or exposure to Kronos
Experience in Desktop support
High school or equivalent required

Preferred

Associate's degree in a related field

Company

Infojini Inc

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Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
dateFounded in 2006
location
Columbia, Maryland, USA
people-size501-1000 employees
web-link
http://www.infojiniconsulting.com/

H1B Sponsorship

Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)

Funding

Current Stage
Late Stage

Recent News

Baltimore Business Journal
Fast 50 rankings 2023: Infojini Inc.
2023-11-04
Company data provided by crunchbase