SIO Logistics · 12 hours ago
Customer Account Manager
SIO Logistics is a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions for freight movement. The Customer Account Manager will play a crucial role in developing new business, managing customer accounts, and ensuring exceptional service through effective communication.
Responsibilities
Build a Book of Business : Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies
Develop New Business Opportunities : Identify and pursue new business opportunities to drive growth and revenue
Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing personalized and proactive account management
Maintain Effective Communication Channels : Ensure clear, consistent, and responsive communication with customers to address their needs and concerns
Ensure Excellent Customer Account Management : Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty
Qualification
Required
Proven Sales Experience: Demonstrated success in sales with a track record of meeting or exceeding targets
Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively
Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills
Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers
Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player
Preferred
Bachelor's Degree Preferred but Not Required
Experience in the Logistics Industry is a Plus
Proficiency in Software Skills and a Willingness to Learn
Benefits
Comprehensive Benefits : Health, Dental, and Vision coverage
Unlimited PTO : Flexible vacation policies
401k Matching : Secure your future with our 401k plan
Career Growth Opportunities : No corporate ladder to climb
Frequent Team Building Trips : Company offsite events
Mental Resets : Take breaks to rejuvenate
End-of-Year Bonuses and Awards : Recognition for your hard work
Ongoing Competition Rewards : Additional incentives and team offsite events