Tactacam · 2 hours ago
Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$18/hr - $18/hrTactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. As a Customer Service Representative, you'll provide exceptional support for our products and services, addressing technical inquiries and ensuring customer satisfaction.
E-CommerceRetailSporting Goods
Responsibilities
Deliver top-tier technical support
Engage with customers via phone and other channels
Diagnose and solve technical problems
Ensure high customer satisfaction
Collaborate with teams for issue resolution
Maintain detailed records of customer interactions
Adhere to company policies and procedures
Efficiently manage a high volume of incoming calls
Qualification
Required
Strong technical aptitude
Proficient in technical issue resolution
Familiarity with customer service software
High-speed internet (50 Mbps download, 10 Mbps upload)
Excellent communication skills
Ability to convey technical information clearly
Remote troubleshooting experience
Customer-focused with strong problem-solving skills
Dedicated remote work environment
Experience in remote work settings
Shift flexibility, including weekends
Benefits
Medical
Dental
Vision coverage
401k plan
PTO
Disability Insurance
Life Insurance
Company
Tactacam
Tactacam sells hunting and outdoor cameras and accessories.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ben Muzzio
Chief Technology Officer
Recent News
2025-12-18
Company data provided by crunchbase