Educational Employees Credit Union · 20 hours ago
ATM/Card Services Rep I or II (Full-time)
Educational Employees Credit Union, the largest credit union in the Central Valley, is seeking an ATM/Card Services Representative to enhance member service and support card services operations. The role involves managing VISA/Debit card disputes, fraud, and various card services functions while ensuring compliance with Credit Union policies.
BankingCredit CardsFinancial ServicesService Industry
Responsibilities
Create a motivating environment that promotes superior and timely service and production
Seek and recommend improved processes, workflow integrity, and security of the assigned area
Ensure that responsibilities are efficiently completed in accordance with Credit Union policies and procedures
Perform teller transactions and card ordering
Work throughout the units within the department based upon the needs of the division
Qualification
Required
Must be detail oriented
Able to multi-task
Possess high initiative and organizational skills
Excellent member service skills
Ability to read and comprehend complex instructions, short correspondence, and memos
Ability to write business correspondence
Ability to operate a personal computer including inquiry to member accounts and other account information required from assigned functions
Ability to identify, analyze and effectively solve problems under conditions of incomplete information and uncertainty
Ability to utilize the following computer software programs: Spreadsheet (i.e. Microsoft Excel), Word Processing (i.e. Microsoft Word)
Benefits
6% employer contribution to 401k
Company
Educational Employees Credit Union
Educational Employees Credit Union Provides Banking Services.
Funding
Current Stage
Late StageRecent News
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