Middlesex Savings Bank · 15 hours ago
Deposit Operations Intern
Westborough, MA, US
Internship
Onsite
Intern
$34K/yr - $41K/yrMiddlesex Savings Bank is a financial institution seeking an Intern in their Deposit Operations department. The role involves assisting with various departmental tasks, shadowing specialists, and learning about daily operations while contributing to projects aimed at improving efficiency and customer service.
FinanceFinancial Services
No H1B
Responsibilities
Shadow Deposit Operations and Retirement Specialists, supervisors, and managers to learn more about each of the departments specific tasks as well as day to day operations
Assist Record Fulfillment with the processing of returned mail. Also assist with the QC of uploaded daily documents for accuracy
Assist Deposit Operations with credit verifications, this entails calling customers for verbal authorization, completion of required information, and the return of the documents to the requestors
Assist Deposit Operations/Fulfillment with a safe deposit box project. This will entail assistance with scanning, uploading, and indexing safe deposit box documentation from the branches. This is important to help the Bank cut down on the amount of paper we have stored in various places and it will create one place where these documents can be found
Assist Retirements with their beneficiary review project. This is a large project that will involve customer communication, as well as strong attention to detail
Performs a wide variety of tasks depending on the departmental assignment. These functions may encompass providing technical or customer support, administrative responsibilities or other tasks related to the department operations or programs
Builds understanding of the overall concept of the company, including the brand, customer, product goals, and/or all other aspects of service
Proactively engages with team and other internal departments to understand business responsibilities and goals
Provides suggestions to management for improving customer service and internal processes
Learns and becomes familiar with internal systems and software
Performs other related duties as assigned
Qualification
Required
High School Diploma is required
Students entering their Junior or Senior year of college
Strong analytical and computer skills
Ability to effectively communicate both verbally and in writing
Must maintain confidentiality and professionalism at all times
Must have cyber security awareness to protect the digital environment, the Bank, and customers
Candidates for this position must be authorized to work in the United States on a full time basis for any employer without restriction
Visa Sponsorship will not be provided for this position
Preferred
Previous employment experience in a bank, accounting or finance environment is preferred
Strong customer service skills and experience preferred
Company
Middlesex Savings Bank
Middlesex Savings Bank is one of the largest and strongest banks in Massachusetts. They are also a mutual form of institutio
Founded in 1835
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dana M. Neshe
Chair, President & CEO
Recent News
2025-06-11
Worcester Business Journal
2025-03-11
Company data provided by crunchbase