Grip · 2 days ago
Director of Operations
Miami, FL
Full-time
Onsite
Director/Executive
10+ years expGrip is redefining cold-chain logistics for direct-to-consumer eCommerce brands, combining advanced technology with a nationwide fulfillment network. The Director of Operations will lead and scale fulfillment and facility operations, ensuring operational efficiency and performance across multiple warehouses while driving network expansion and cross-functional collaboration.
E-Commerce PlatformsLogisticsSaaSSoftware
Hiring Manager
Nashua Farhat
Responsibilities
Own operational performance across all fulfillment facilities
Ensure sites are staffed, structured, and equipped to meet service, cost, and growth goals
Establish consistent operating standards, KPIs, and performance expectations
Design and refine warehouse organizational structures
Hire, onboard, and develop General Managers and senior site leaders
Lead multi-site leadership teams with clear accountability and escalation paths
Own warehouse safety programs and ensure OSHA and regulatory compliance
Implement safety training, audits, and incident reporting
Lead material handling equipment strategy and capital investment decisions
Apply best practices for cold storage, freezer, and food-handling operations
Drive operational excellence in e-commerce fulfillment (pick, pack, outbound)
Balance speed, accuracy, quality, and cost
Drive continuous improvement in labor productivity, space utilization, throughput, and cost
Build scalable SOPs, systems, and operational playbooks
Identify bottlenecks and own site-level margin performance
Lead end-to-end planning and execution of new site launches
Partner on capacity planning and long-term network growth strategy
Partner with Supply Chain, Procurement, Quality/Food Safety, Finance, and Commercial teams
Serve as the senior operational voice on network design and customer requirements
Qualification
Required
10+ years in warehouse, fulfillment, or logistics operations
Multi-site warehouse leadership experience
Background in warehouse design, labor planning, and facility management
Experience launching and scaling fulfillment or distribution centers
Strong knowledge of warehouse safety and regulatory compliance
Experience with material handling equipment, racking, and layouts
Ability to optimize workflows, efficiency, and margins
Strong people leader, able to manage through layers
Structured, accountable, and process driven
Thrives in fast-growing environments
Preferred
Cold storage and e-commerce fulfillment experience
Company
Grip
Perishable Shipping Reimagined
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2M2022-11-03Pre Seed· $2M
Leadership Team
Juan Camilo Meisel
Founder & CEO
Jimmy Cooper
Co-Founder & CTO
Recent News
2026-01-21
Company data provided by crunchbase