HELP Plumbing, Heating and Air Conditioning · 17 hours ago
Inside Sales Representative
Cincinnati, OH
Full-time
Onsite
Entry Level
2+ years expHELP is a company that has been providing HVAC, plumbing, and electrical services for over 80 years. They are seeking a motivated Inside Sales Representative to manage customer interactions, schedule appointments, and ensure customer satisfaction throughout the sales process.
CommercialConsumerHeating Ventilation and Air Conditioning (HVAC)Residential
Responsibilities
Partner with our sales team to manage and qualify leads, keeping the pipeline full and flowing
Schedule appointments with precision, ensuring our sales reps have the best possible routes and timing for success
Coordinating each salesperson's schedule, making sure their pipeline is full and their time is being utilized to its maximum potential
Reconnect with potential customers through outbound calls, reigniting their interest in our top-notch HVAC services
Follow up after installations to ensure complete satisfaction, address any concerns, and build strong, lasting relationships
Serve as the primary contact for customers, answering their questions and guiding them through the sales process
Keep communication lines open and clear, ensuring customers feel supported every step of the way
Work closely with our installation and service teams to ensure a seamless transition from sale to execution
Share valuable insights with our marketing team to enhance lead quality and campaign effectiveness
Continuously seek out ways to improve our processes, contributing to a more efficient and effective sales operation
Qualification
Required
A high school diploma
At least two years of experience in sales support or coordination, ideally in HVAC or a related field
Exceptional organizational skills and attention to detail
Excellent communication and interpersonal abilities
Proficiency in Microsoft Office Suite and experience with CRM software
A customer-first mindset with a passion for delivering outstanding service
Preferred
An associate degree in business or marketing is a plus!
Service Titan experience is a bonus!
Benefits
Health insurance
Retirement plans
Paid time off
And more perks that make a difference in your life.
Company
HELP Plumbing, Heating and Air Conditioning
For more than 80 years, our team has helped homeowners in Greater Cincinnati and Northern Kentucky enjoy superior comfort throughout the year.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase