New Reach · 11 hours ago
Community Coordinator
Greater Phoenix Area
Full-time
Onsite
Entry, Mid Level
$55K/yr - $55K/yr
2+ years expNew Reach is a company based in Tempe, Arizona dedicated to advancing financial literacy through eLearning. As a Community Coordinator, you'll lead and moderate community discussions, support live sessions, and collaborate with team members to enhance member engagement and experience.
E-LearningEducationFinance
Responsibilities
Keep the conversation alive: Lead and moderate discussions inside our private Facebook groups — keeping things on track, positive, and in line with company standards
Run the show: Support live Zoom sessions like a pro — manage chats, track questions, and swoop in to fix tech hiccups before anyone even notices
Team up for impact: Partner with Senior Coordinators and Experience Managers to launch new engagement ideas that keep our community thriving
Travel for a few days 3 to 4 times a year
Keep things organized: Manage member records, access permissions, and updates with accuracy and care
Be the guide: Help members navigate our programs and resources, pointing them toward the right opportunities at the right time
Collaborate creatively: Work with Brand Directors and other departments to make sure every project and campaign feels smooth, seamless, and aligned
Listen and elevate: Keep a pulse on community feedback and share insights that help us level up the member experience
Protect the vibe: Make sure every interaction reflects our company values — respectful, uplifting, and professional
Handle the details: Stay on top of the behind-the-scenes tasks like documentation, reporting, and tracking communications
Jump in where needed: Support the team in whatever ways help our members shine
Qualification
Required
2+ years of experience in community management, customer success, or member engagement
A knack for keeping online spaces positive, productive, and fun
Strong time management and organization — you can juggle multiple priorities with ease
Stellar communication skills — both written and spoken — able to communicate effectively with all types of individuals, from new members to high level speakers and consultants
Tech-savvy across Facebook, Zoom, Kajabi (or similar platforms)
A creative problem-solver who loves helping people
Preferred
Bachelor's degree or equivalent experience preferred — but passion and people skills go a long way!
Bonus points for experience in Real Estate, Education, or Member/Student Services
Benefits
Paid Time Off and Holidays Off
Health Package - Medical, Dental and Vision
Optional 24/7 tele-health support, short & long term disability and life insurance
401(k) with company match at 4%
Maternity and paternity leave
Free enrollment in our online courses
Servant leadership team with open door policy
Continued development and internal growth opportunities
Positive culture that values hard work and relationships
National and international volunteer opportunities
Frequent company events!
Company
New Reach
At New Reach, we build community-based ecosystems that drive member success and expand proven models across industries—powered by community design, operational excellence, and proprietary technologies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Curtis Weeks
Chief Executive Officer
Nick Fisher
Co-Founder
Company data provided by crunchbase