VisualVault · 19 hours ago
Accounts Receivable Specialist (Part-Time)
VisualVault is a Business Process Automation Platform seeking a detail-oriented Accounts Receivable Specialist. This part-time role involves managing billing inquiries, performing collection activities for past-due accounts, and correcting billing errors while ensuring effective communication with clients and internal teams.
EnterpriseSoftware
Responsibilities
Handle all billing inquiries
Monitor subscription plans, upgrades, and cancellations to adjust invoices accordingly
Address any billing discrepancies or issues promptly and efficiently
Work with Sales and Legal as necessary to address new accounts, contracts, and terminations
Create documentation on accounting software and billing processes
Generate and deliver past-due notices
Proactively contact customers with overdue payments to secure timely collections
Maintain accurate records of customer interactions, payment status, and updated contact information
Collaborate with internal teams to resolve any billing-related queries or disputes
Implement and follow up on payment plans when necessary to facilitate collections
Investigate and resolve any billing errors or discrepancies identified by customers or internal stakeholders
Coordinate with relevant teams to ensure corrections are made accurately and promptly
Communicate effectively with customers to provide explanations and solutions regarding billing issues
Generate reports on billing and collections performance, including aging reports and collection effectiveness
Analyze billing and collections data to identify trends, areas for improvement, and opportunities for optimization
Provide insights and recommendations to management based on analysis findings
Qualification
Required
Proven experience in billing, collections, or a similar financial role, preferably in a SaaS or technology-focused environment
Strong proficiency in billing and accounting software, with the ability to quickly learn and adapt to new systems
Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders
Exceptional attention to detail and accuracy, with a commitment to ensuring the integrity of billing data
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Strong problem-solving skills and the ability to work independently to resolve issues
Proficiency in Microsoft Office suite, particularly Excel, for data analysis and reporting
Capable of creating documentation for accounts receivable-related processes
Prior experience in customer service or relationship management roles
Preferred
Experience with SaaS billing platforms such as Acumatica
Knowledge of accounting principles and practices related to revenue recognition
Company
VisualVault
Visualvault specializing in the automation of data and document intensive processes at an enterprise level.
Funding
Current Stage
Early StageRecent News
Business Wire
2025-12-18
Carahsoft Technology Corporation
2025-05-17
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