ITR Group · 6 hours ago
Sales Operations Coordinator (Bilingual Spanish)
Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $65K/yrITR Group is seeking a highly organized Sales Operations Coordinator (Bilingual Spanish) to manage customer orders and provide operational support to internal teams. This role involves significant Spanish-language communication to support customers across the U.S., Canada, and Latin America, while ensuring timely and accurate order fulfillment.
AnalyticsBusiness IntelligenceInformation TechnologyManagement Consulting
Hiring Manager
Lorraine Hale
Responsibilities
Process and manage customer orders from quote to fulfillment, ensuring accuracy and timely completion
Respond to customer inquiries via phone, email, and online channels while maintaining a high level of professionalism
Provide administrative and coordination support to the Sales team, including order-related tasks and lead routing
Generate and manage quotes, process orders, and distribute incoming website leads as needed
Track order status and coordinate with production, customer care, logistics, and accounting teams to ensure on-time delivery
Resolve order or service issues and escalate complex matters when appropriate
Assist with reporting, audits, and account documentation to maintain data accuracy
Support continuous improvement of order management and customer service processes
Assist with trade show and meeting logistics, including material preparation and coordination
Build product knowledge and maintain strong internal relationships across departments
Qualification
Required
Associate degree or equivalent professional experience
Fluent in Spanish and English (written and verbal)
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Experience with collaboration and video tools such as Zoom and Microsoft Teams
Preferred
Experience in order coordination, customer service, or sales administration preferred
Familiarity with product configurations, bills of materials, routers, or technical drawings a plus
Company
ITR Group
ITR Group offers enterprise project management, business intelligence, analytics, data warehousing, and app development services.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Montpetit
CEO/Founder
Company data provided by crunchbase